Customer Service Project

Environmental Field Technician

*

Jacob Landrus

**** **** **. *. ******* WA, 98204 206-***-**** *********@***.***

PROFESSIONAL SUMMARY

Seasoned water purification techinician with experience in multiple industries including gas and oil.

Certified season professional with over 5 years field and assembly experience

Experienced trainer for new employees to be versatile in a broad range of activities.

Troubleshoot and Perform routine repair and maintenance work

AREAS OF EXPERTISE

CESCL Certified CESF Operators license Customer Service

HazWoper Certified Basic Electrical Knowledge Dedicated

Manlift Operator Certified Personnel Management Multi-tasker

Confined Space Training PVC Plumbing Effective communicator

Certified Team Player

PROFESSIONAL EXPERIENCE

Watertectonics 12/2007-04/2013

Field Technician

Responsible for installation, maintenance and day to day operations of company’s primary water treatment product. Duties and

responsibilities include: 24/7 system support, custom design of site layout, project managing, building and scheduling for duration of the

project .

Dedicated, Team player that voluneteered to maintain proof of concept project in middle of Columbian rainforest, with little to

no communication from supervisor, for 90 days.

Plumbing PVC pipe to fit layout of intricate designs.

Pulling wire through conduit and terminating connections.

Design Layout of large pieces of equipment to fit customer needs.

Provide and support training to operational personnel

Field and on-site laboratory testing

Field report writing and data entry to ensure timely retrieval of data

Allied Construction 06/2005-12/2007

Roofer

Responsible for all roofing replacement and repair including tear-off, installation and clean-up of job site.

Mastered installation techniques of all residential types of roofing materials (shake, metal, comp, presidential, etc…)

Company maintained high customer satisfaction, based on quality of installation, meeting customers expectations and proper

grounds clean up.

Working successfully with multiple personalities to achieve a common goal.

Perfect Attendance Record

Certainteed Master Shingle Applicator Certification

Alberstons 11/2006 – 07/2007

Customer Service

Responsible for handling customer concerns, money orders, video rentals, developing pictures. All these responsibilities needed to be

done simultaneously with little to no supervision.

Face to face interaction with customers.

Multitasking and making sure everything is being taken care of properly while pleasing all customers.

EDUCATION

1. Everett Community College

1. Associate Art and Science

*** REFERENCES AVAILABLE UPON REQUEST ***

2

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