Customer Service Manager
Resume:
Nelma L. Jordan
Sebring, OH *4672
************@*****.***
Education: Sebring McKinley High School
Graduated May 30, 1999
Experience: Stark Metropolitan Housing Authority November 2008-Present
130 E. Simpson St; Alliance, OH 44601 330-***-****
Eula Knox Supervisor (Property Manager) Assistant Property
Manager
Job duties include: Assisting Ms. Knox in Property Management
for a Public Housing project of 105 Senior Apartment Units, @
200 Family scattered sites, key holder, Administrative duties,
problem solving, attended court for eviction proceedings, REAC
and housekeeping inspections, petty cash, phone box, resident
problems, violation and eviction notices, unit showings and
leasing, working with various agencies for rental assistances,
EIV certified, reasonable accommodations, interim
recertification's, Key Scan system, parking passes, taking
applications, taking work orders, Yardi Voyager computer system,
attending grievance hearings, customer service, general office
equipment, Microsoft office, and marketing.
Circle K May 2007- August 2007 & September 2008- November
2008
1827 S. Lincoln Ave; Salem, OH 44460 330-***-****
Deb Cline Manager Cashier
Job duties include: customer service, cleaning, lottery machine,
inventory, facing, and drawer countdown
The Select Group, INC July 2008-August 2008
Virginia Beach, VA 757-***-****
Glenda Carroll PCAM Administrative Assistant
Job duties include: violation letters, receiving resident
concerns, problem solving, learning Condo Association Rules and
By Laws for the state of Virginia, maintaining a record of
received pool and parking passes.
Rural Opportunities June 2006-June 2008
247 E. Main St; Alliance, OH 44601 330-***-****
Patricia Silverman Property Manager Assistant Property
Manger
Job duties include: rent collections, PMAS computer system, key
holder,
assisting Property Manager, problem solving, collections,
multiple inspections (including OHFA), general office work,
maintaining a working order of files and community of 4 Tax
Credit Properties across 2 different counties, Salem Senior
Housing 48 units, Alliance Homes II 37 Units, New Homes Alliance
40 Units, and Olde Theatre Apartments 43 Units, showing units
and leasing, back round and credit checks, eviction notices,
receiving and maintain applications and waiting list, and
customer service
Protech January 2006-June 2006 Quality
Control
Marshalls August 2005-November 2005
6565 Strip Ave NW; N. Canton, OH 44720 330-***-****
Floor Associate Job duties include: floor recovery,
taking trucks, layaway, customer service, service center, Point
of Sale system, training, fitting room, inventory, cleaning
Diamonds Men's Store November 2002-July 2005
Closed July 2005
Office Manager Job duties include: Point of Sale system
called Celerant, book keeping, training, zon machine, data
entry, schedule, building and retaining a base for a rebate
program, 10 key calculator, key holder, commission forms,
Windows XP, problem solving, drawer countdown, outgoing calls,
inbound calls, inventories, receiving, transferring, selling
men's clothing and apparel, customer service
Montrose Auto Group January 2001-September 2002
2010 W. State St; Alliance, OH 44601 330-***-****
Customer Service Rep. Job duties include: phone surveys,
filing, receptionist, recall notifications, appointment setting,
data entry
Pizza Joes November 2000-January 2001
195 E. Ohio Ave; Sebring, OH 44601 330-***-****
Rob Wilson supervisor Job duties include: pizza making
Damascus Corner Market September 2000-November 2000
Closed December 2000
Assistant Manager Job duties include: running small
store with an ice cream parlor and deli counter, taking
inventory, stocking shelves, countdown drawer, key holder,
instant lottery
Hand Ceramics July 1999-August 2000
Closed 2003
Decaler Job duties include: decaling various
ceramic items making boxes, bagging ribbons, and packing final
product
No Frills February 1998-December 1999
Closed May 2000 Contact 330-***-****
Cashier Job duties include: money orders,
lottery, movie counter, cigarette, stock shelves, inventory,
counting down drawer.
Reference:
Joseph Mastroianni
2205 Ridgewood
Alliance, OH 44601
Ronald Culver
3015 Chaucer Dr NE
Canton, OH 44721
JoAnn Jones
535 N. Hillsdale Dr.
Sebring, OH 44672
Patricia Silverman
247 E. Main Street
Alliance, OH 44601
Eula Knox
Ohio Ave
Canton, OH
330-***-**** xt 203
Bill Yoho
Ardmour Dr
Alliance, OH 44601
Beverley Crowder
125 E. Simpson St # 416
Alliance, OH 44601
Contact this candidate