Customer Service High School
Resume:
Giania Dominguez
********@*****.***
Objective: Seeking a challenging and rewarding position in a company that will utilize my
training and experience, as well as have room for growth.
EMPLOYMENT HISTORY
2011 2013 Adult Center for Gastroenterology & Nutrition Pembroke Pines, FL
(Memorial Hospital West)
Front Desk Coordinator/ Medical Assistant
Greeting and assisting the patients, pulling charts prepare charts,pulling reports,
Scheduling & confirm appointments, booking and scheduling procedures,answering
telephones (multiple lines) refilling prescriptions As well as authorizations, assisting
Dr.,verifying insurance & collecting co pays and balances, Processing payments.
2009 2011 Rick Case Honda Weston, FL
Internet Sales/Customer Service Rep
Internet & Email Advertising, Appointment Setting, Sales Customer Service, Answered
incoming phone calls and directed to proper department. (PBX) phone lines operator.
(high call volume)
2007 2009 Midtown Athletic Club Weston, FL
Front Desk Coordinator
Checking in members & guest, collecting balances & guest fee, assisted with the inventory
of various department (front desk, tennis pro shop & spa) Member & customer service,
Answered incoming phone calls and directed to proper department (High call volume &
multiple phone lines) signing up members for group classes, coordinating events, tennis
reservations, working with spa booking hair nail & massage appointments, ordering
products & supplies, Stocked and organized merchandise Opening /Closing Club & Cash
Handling.
2003 2007 Dr. Lawrence A. Ross Fort Pierce, FL
Chiropractic Assistant
Verify Insurance, Answer Phones, Scheduling Appointments,Filing Patient Charts, Medical
Billing (LYTEC) Payroll Quickbooks,Greet Patients and Assist Them With Paperwork, Take
Vitals,Apply Heat / Ice, Trigger Points All Under Dr. Supervision
EDUCATION
2006 Belford High School Fort Pierce, FL
High School Graduate
High School Diploma & Award in Excellence
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