Customer Service Press Operator

Drew Martin

** **** *** ***** ******, NC ***** • 919-***-**** • ******.******@*****.***

SUMMARY OF QUALIFICATIONS:

Achievement oriented, dedicated individual with experience in a fast paced environment. Great leadership ability, motivated, hard-working, productive and reliable. Fast learner with great people skills. Extensive Windows and SAP knowledge. Certified on all types of stand-up and sit down forklifts.

EDUCATION:

My Computer Career Dec 2010 – Aug 2011

● Certifications held: Microsoft Certified Professional, Microsoft Certified Desktop Support Technician XP, Microsoft Certified Technology Specialist Windows 7, MCITP Server '08 Administrator, MCTS Server '08 Active Directory, MCTS Server '08 Infrastructure, CompTIA A+, Certified CompTIA Network+

EXPERIENCE:

Flakeboard Dec 2010/Present

Site Shipping Supervisor

• Manage all daily activities involving inbound and outbound freight site wide

• Supervise all activities of 10-12 loaders

• Responsible for ordering, diagraming, and releasing railcars

• Take responsibility for ensuring daily shipping targets are met or exceeded

• Monitor communication with truck drivers to ensure safety and tarping compliance

• Communicate and work closely with transportation dispatchers, guard technicians, accounts payable, and customer service representatives

• Troubleshoot and resolve inventory discrepancies in SAP

• Direct daily inspections of all department equipment and facilities

• Preform receipts for all inbound materials (Board, paper, runners, etc.)

• Comply, participate, and enforce all safety policies

• Assist in any and all logistics/transportation projects as needed

• Direct all aspects of rail car and truck loading

• Provide SAP and forklift training for all new employees

Valassis

Head Press Operator Aug. 2004 – Dec. 2010

• Supervised the daily operation of a Man Roland Lithoman 4 color web press and 3 employees

• Achieved ink and water balance for samples on multiple forms each shift

• Ability to make quick decisions on the fly to cut back on total waste

• Led company in waste % for 4 years in a row saving the company millions of dollars

• New worker training and direction when necessary

• Provided first level fixes for all press issues, including electronics and computer based systems

• Rebooted press servers and computers on press components to help reduce down time

• Maintained perfect attendance for six years in a row

• Led company in average production per shift for 5 years in a row

Press Operator Aug. 2003 – Aug. 2004

• Assisted Head press operator in daily duties

• In charge of skid counts and waste management

• Assisted in the installation of two computer based palletizer robots

• Conceptualized new stack patterns for new page sizes and made adjustments as necessary

• Operated Sage Robotics palletizer robot

• Controlled Gammeler stackers and delivery lines

Warehouse Supervisor July 1999 – Aug. 2003

• Worked in all depts. In the warehouse including Rollprep, Shipping and receiving, and CTX.

• Responsible for booking and dispatching trucks for my work schedule

• Skilled in safe operation of stand up and sit down forklifts

• Loaded trucks with finished products

• In charge of keeping 4 presses stocked with paper

• Unloaded railcars and roll trucks

Contact this candidate