Hermantha Harris
Administrative Assistance
***** ******* *** ***** - ************, FL 32218
*******@*****.*** - 904-***-****
I am pursuing a career with a corporation that will provide me with advancement opportunities, healthcare, and
tuition assistance. In return I will provide, dedication, commitment, and assistance with the companies vision for
their organization. I have been a stay at home mother for five years as well as a college student. I am looking
forward to a challenging career.
WORK EXPERIENCE
Administrative Assistance
United States Army Reserve - Jacksonville, FL - August 2000 to December 2008
customer service
data entry
audit files
answer phones
update documents
Customer Service
Convergys - Jacksonville, FL - October 2004 to December 2004
customer service
problem solving
recommend additional healthcare for clients
explain healthcare options to medicaid insurance carriers
update information on clients
Mail Clerk
Talx Corporation - St. Louis, MO - January 2000 to October 2003
sort mail
deliver mail
mail processing
assist in training new employees
customer service
automation
Counselor Assistant/ Receptionist
Talx Corporation - St. Louis, MO - November 2000 to December 2001
1st stage counseling for adolescents
set appointments/ follow-ups
record keeping
assist instructors with assignment preparations
greeting
transport students to job training program
direct potential clients to proper destination
EDUCATION
Associates in Business Administration
Florida State College - Jacksonville, FL
August 2009
SKILLS
Experience with cash handling, Microsoft word, and power point, excel
ADDITIONAL INFORMATION
One of my responsibilities as a stay at home mother over the pass five years has been to budget, balance, and
manage the financial needs of the household, as well as,maintain organization and structure for my family. I am
seeking part time employment preferably, however I am open to a full time position. If I am considered for a
position I will be a dedicated and committed employee, focused on the goals of the company. I am seeking a
corporation that allows room for advancement and financial growth.