PHYLICIA ANDERSON
Houston, Texas *****
************@*****.***
Career Objectives: To become a dedicated and invested professional applying
my experience and skills where needed.
Work History
Holistic Home Care Nursing, Houston, Texas
Quality Assurance Supervisor (March 2013-
present)
. Analyzed patient diagnosis to develop accurate care plan
. Audited and inspected 120+ clinical files
. Corrected errors to meet state guidelines and compliance
. Purchased safety and first aid supplies
New Dimensions Home Health Care Plus, Pasadena, Texas
Field Staff Supervisor (July 2011-
March 2013)
. Investigated and reported any suspicions or allegations of abuse,
neglect and/or exploitation
. Created new clinical and employee files
. Processed timesheets and monitored electronic verified visits
. Made home visits to ensure service plans were being followed
. Supervised 100+ attendants and managed 100+patients
Girling Home Health Care
Care Coordinator (April 2003- June
2011)
. Supervised 250+ attendants and managed 300+ clients in various areas
of Texas
. Maintained a minimum of 95% billing of authorized hours
. Maintained a maximum of 1% for theft and abuse reports/allegations
. Maintained a maximum of 1% of on the job injuries for my caseload
including patients
. Maintained 92% or better for passing state audit of clinical and
employee files
. Never received any fines or mandatory plans of corrections by the
state for my caseload
Education
Lonestar College Kingwood, Texas 66.0 hours complete
Applied Science major expected graduation date Dec 2013
University of Texas Austin, Texas 24.0 hours complete
Undeclared major
References
Available upon request