scott m. Pieters
. *** East Ponderosa Lane Phoenix, Arizona 85022
. ***********@*******.***
Objective
To be associated with a dynamic, well-established,
growing organization as a career-oriented employee
motivated to grow with it.
Work experience
January 2012 - Present University of Phoenix
Phoenix, Arizona
Financial Aid Advisor
Heavy inbound and outbound calls
Counsels new and potential students during their
program on University payment options with a focus
on responsible borrowing
Collects required paperwork for selected payment
option and ensures all documents are collected in a
timely manner
Clears students for their classes and ensures a
smooth transition through out there program
Resolves any outstanding C-Codes for students via
Financial Aid, including verification documents
Advocates for students by helping them understand
and maneuver through University policies and
procedures
Adheres to all policies, procedures and compliance
guidelines
Maintains accounts to include balance resolution
and accounts receivable collection
Process any modification necessary to maintain
student account accuracy
Regularly reviews reports on a regular basis to
ensure students accounts are accurate and in good
standing
Works proactively with co-workers to ensure
students progress through their program to
graduation in a smooth and timely manner
January 2004 - January 2012 National Youth
Sports Peoria, Arizona
Accountant / Administrative Assistant
Account receivable and Accounts payable
Processed Employee and Contractor payroll
Daily reconciliation of bank accounts
Processed and entered daily bank deposits
Processed customer refunds
Data entry
Trained new employees in basic accounting
O
ctober 2002 - January 2004 Nextel Communications
Peoria, Arizona
Sales Associate
Sales
Customer Relations
Merchandising and Displaying Products
Inventory control
January 1997 - September 2002 Levitz Furniture
Inc. Phoenix, Arizona
Assistant Manager / Store Coordinator
Merchandising and Displaying Products
Supervised sales associates
Trained new employee's and warehouse staff across
the valley
Computerized inventory control
Data entry and pricing
Customer Relations
Shipping & Receiving
May 1996 - January 1997 Circuit City Peoria,
Arizona
Sales Coordinator
Coordinated sales and installation of automotive
electronics
Data entry
Customer relations
Education
1996 - 2000 Southwestern Christian College Phoenix,
Arizona
Bachelor of Science Degree
Christian Ministries/Business Management
1990 - 1994 Sinagua High School
Flagstaff, Arizona
Diploma
Computer skills
Windows, Microsoft Word, Excel, PowerPoint, Outlook
Express, QuickBooks Pro, Internet Proficient, Ten
Key & Calculator Proficient. Oracle financials, is3
program, People Soft Program
References
Rachel Nance 602-***-****
Kenneth May 602-***-****
Nathan Shetter 602-***-****