Customer Service Sales Representative
Resume:
Christopher C. Irwin
******.*****@*****.***
Home
Apt 3042
Irving, TX 75039
To secure a position with a well established organization that has a stable environment that will
lead to a lasting relationship in the field of customer service and professional growth. I am looking
for a position where my skills can be utilized to develop customer satisfaction and productivity.
2011-2013 Ashford University, Clinton, IA
Master of Arts
Major: Organizational Management - Specialization: Human Resource Management
2007-2011 Loras College, Dubuque, IA
Bachelor of Science
Major: Computer Information Technology - Management
Spanish-American Institute – Fall 2009
- Studied International Business through University of Wisconsin-Platteville at the Spanish-
American Institute of Seville, Spain.
Aug 2011 – Present Sedgwick CMS Irving, TX
FMLA Specialist
Managing FMLA and Leave claims as a third party administrator for clients
Oct. 2007 – Nov 2011 Sundown Mountain Resort Dubuque, IA
Ticket Office
Opened and closed office independently while performing data entry, document
filing, and other office duties
June 2010 –Aug 2011 Jimmy John’s Gourmet Sandwiches Dubuque, IA
Shift Supervisor
Managing shifts and closing independently, delivery driver and food preparation
May 2006 –Nov. 2007 Gap Inc. – Old Navy Williamsburg, IA
Sales Representative
Applied strong customer service and team work skills. Maintained expectations
from management and motivated customers to become loyal to the store and brand.
Coordinator: First Year Experience–Fall 2008 thru September 2009
-Lead organizer for Freshman Orientation and the Launch into Loras Program
-In charge of hiring and training of 14 Orientation leaders.
Orientation Leader: Incoming Students – Summer 2008
-Direct a group of freshman and introduce them to Loras College’s campus and culture
Chancellor’s Scholarship
-2nd highest merit scholarships offered to students of Loras College based on high school
academics
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