Customer Service Data Entry

CRYSTAL L. PULLIAM

**** ***** ****** ( CHICAGO, IL 60620

H: 773-***-**** ( C: 773-***-**** ( E: ******************@*****.***

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Manufacturing Professional

Dynamic, qualified, and highly ethical Manufacturing Professional with

extensive experience in machine operation and bagging. Aware of the

importance of safety standards in the workplace and able to provide problem

resolution. Excellent leadership, interpersonal, and written and verbal

communications skills; able to build rapport with colleagues and management

teams in order to succeed in high-pressure, challenging, and fast-paced

environments.

Core Competencies

Project Management Data Entry Presentations

Manufacturing Operations Records Management Office Administration

Customer Service Process Improvement Needs Assessment

Manufacturing Highlights

0. Fed bread into the slicer machine for production and arranged the

quick lot by using a scanner to ensure the proper date was on the clip

at Pepperidge Farm.

0. Achieved several awards for catching labeling errors before the

packaging process.

Administration Highlights

0. Received and processed incoming and outgoing calls.

0. Provided orientation to new applicants, performed data entry, analyzed

the record-keeping systems, and provided overall clerical support.

0. Operated a DBCS machine and sorted and processed mail.

0. Updated information in the storage department and arranged truck

deliveries and pick-ups.

customer service Highlights

0. Worked with female adults with disabilities to promote independent

living.

0. Answered and directed incoming calls to appropriate departments.

professional experience

Pepperidge Farm, Inc., Downers Grove, IL, Day-off Relief, 2002 to 2011

Seguin Inc., Cicero, IL, Residential Program Supervisor, 2003 to 2003

Spherion/ United Parcel Service, Hodgkin, IL, Telerecruiter/ Group Leader,

1999 to 2001

United States Postal Service, Bedford Park, IL, Casual Clerk, 1994 to 1997

Evans Inc., Chicago, IL, Telecommunicator, 1992 to 1993

educatioN

Associates Degree in Child Psychology: Richard J. Daley College, Chicago,

IL

Coursework in Biology/ Pre-Med: Alabama State University, Montgomery, AL

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