Customer Service Sales

Canaan Ahmad Parrott

*** ****** ****** ***

Winter Park, FL 32792

216-***-****

**********@*****.***

Objective

To obtain a position that will expand my knowledge and utilize my expertise and training.

Summary of Qualifications

I have previous successes as an ambitious, customer care server and sales associate who is

knowledgeable in assisting customer’s with solutions. I develop and maintain positive

relationships with customers. Particular strengths include:

• Verbal and written communication

• Provide great customer service

• Solution oriented service

• Microsoft Office (Word, Excel, PowerPoint) skills

• Typing skills (60wpm)

• Professional phone etiquette

Educational Background

Glenville High School – Cleveland, Ohio

Honors Diploma, 2007

Professional Experiences

Gap Outlet, Nov 2012 – Present

• Sales Associate – monitor quality of presentation of sales floor, price changes,

train new associates, replenish sales floor, meet sales quota of company brand credit

cards, process transactions for customers

Dial America, June 2010 – Nov 2012

• Sales Associate – handle high-volume calls, maintain a set quota of customer

attainment and retention, monitor quality of presentation, assure customer agreement in

purchase of goods, complete order forms, price changes, train new associates in the

department

• Customer Service - acquire product knowledge and effectively translate

information for customers to satisfaction, make adjustments to customer’s accounts at

requested, maintain security and protection of customer information

WOIO Channel 19, December 2011 – April 2012

• Intern Reporter – identify potential businesses to interview, confirm dates and

times of interview, conduct interviews and maintain communication with business

owners

Hastings Waterworks, March 2011 – July 2012

• Lifeguard – monitor pool activities, maintain safety of patrons, maintenance of

pool and surrounding areas, monitor cleaning supplies, manage product ordering,

customer service, train new associates, maintain Red Cross License

References

• Codi Harwell, Lowe’s Home Improvement; 216-***-****

• Calvin Hughlittle, United Airlines; 216-***-****

• Danielle Stiner, Progressive Insurance; (216-***-*****

Contact this candidate