Manager Management

James C. Thompson

***** ****** **** #**** ******: 512-***-****

Austin, Texas 78758 ***************@*****.***

Objective

To work in a growing organization in a managerial capacity where I will utilize my perfect blend of

experience, and educational background to assist in maximizing the operations of an organization and

develop my potential and sense of obligation for further fulfillment of the goals of the company.

Core Competencies

• Project management • Inventory management

• Operations management • Data Tracking

• Leadership & Team Building Methods • Process improvement

• Strategic planning • Design & Printing

• Preventative maintenance

Education

Kent State University, Kent, Ohio 8/1999– 12/2003

Bachelor of Business Administration

Major- Business Management

Professional Experience

Austin Sign Works, Austin, Texas 7/2011 – Present

Production Manager

Manage the daily operations, oversee production improvement projects, acquire and allocate

resources with the goal to reduce costs and promote a workplace environment that empowers

employees to take ownership of their departments.

Key Accomplishments

• Coordinated multiple teams that facilitated significant improvements in the production process.

Productivity rates have continued to improve over the past year and half

Waste as percentage of revenue has decreased

Gross Margin has improved in all Production Departments and at a 5 year high

Implemented a comprehensive preventative maintenance program

• Managed departmental components of organizational projects including implementation and

optimization of new product lines

• Initiated a reporting process to track waste cost on a job per job basis. As well as maintenance

schedule to track errors and provide diagnostic information to remedy any printing problems.

BuildASign.com, Austin, Texas 9/2009 – 7/2011

Production Shift Supervisor

Managed the daily business operations and projects and facilitate process improvement initiatives

for three production locations.

Key Accomplishments

• Coordinated multiple project teams that created highly effective production environment

Weekly production output consistently improved even with increase in orders

New quality control procedures were implemented that reduced cost per square foot.

Overtime decreased in all six production areas in all quarters in 2010

• Managed departmental components of organizational projects including implementation and

optimization of three new product lines

• Collaborated with other managers in setting up of the company’s first showroom location

• Acted as Safety Manager in accordance with OSHA regulations

Fastsigns, Austin, Texas 8/2006 – 8/2009

Production Lead/ Graphic Designer

Primary responsibilities were for the production and assembly of all signs and banners. My

secondary responsibilities included the design, and layout of signs to meet customer’s quality

standards.

Key Accomplishments

• During my three years of employment I never missed a production order deadline

• Combined the roles of production and graphic designer into one position streamlining the

production process

• Implemented an inventory management ordering system

DHI Mortgage, Austin, Texas 2/2005 – 8/2006

Marketing Coordinator

I collaborated with Regional & Branch Managers on the concept, design, and implementation of

current and future marketing programs. Duties, also included inventory auditing, overseeing of

employee incentive programs and served as the company’s representative for suppliers and

printers.

Key Accomplishments

• Managed a mass mailing nationwide marketing program

• Initiated a system for tracking the employee incentive inventory reducing the cost to the

company from lost or misappropriated goods

• Maintained the online career application website getting Managers in contact with applicants

Central Transport International, Cleveland, Ohio & Akron, Ohio 8/2003 – 10/2004

Operations Supervisor

Supervised and coordinated the terminal employees’ and drivers’ daily activities, to optimize the

logistics process of freight movement on a local and regional level.

Key Accomplishments

• Opened a new terminal location.

• Created a scanning procedure for entering freight on to trucks to reduce the amount of time it

takes to load a truck.

• Formed a comprehensive training guide for all new employees to follow greatly reducing the

time needed to train employees

Software Competencies

• Microsoft Office Suite • Roland Versaworks

• Caldera • FedEx Ship Manager

• Adobe Creative Suite • Onyx Graphics

• UPS WorldShip • Fusion RIP

Mechanical Competencies

• Forklift Operation • Skid-Steer Loader

• Welding and Grommet Machinery • Printer & Press Repair

• Large Format Printing • Embroidery

• Screen Printing • Waterscape/ Irrigation Installation

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