Customer Service Quality Control
Resume:
Terrell Owens
Victorville, CA **394
***********@*******.***
Objective
Seeking a position with a growing organization to make a positive impact on revenues, and experience long
term career growth.
Summary
Offering 10 years of experience in shipping,and receiving. Team leader and member, proficient in order
pulling. Skilled in inventory control, and stockroom. Excellent at using Rf scanners, and kit pulling.
Results-driven Customer Service Professional with self-confidence, integrity, and commitment to customer
service excellence. Creative, pragmatic and proactive problem-solver; Organized and attentive to detail, with
demonstrated time management skills. Strong research, mediation, and negotiation skills gained from work
place experience.
Experience
Stockroom clerk.
My job duties were order pulling, re-stocking of inventory.Also electrical assembly..
Recorded incoming shipments, verified information against bills of lading.
Team Leadership
Selected by management as lead person of the tire shop, overseeing team of 6 associates.
Provided training, guidance and ongoing support to team members to achieve company productivity
goals.
Quality Control/Shipping & Receiving
Inspected more than 340 boxes of electronic parts each day to ensure compliance to company
standards.
Issued parts to the assembly line, also issued parts to the engineers, who supplied me with work
orders.Excellent JD Edwards system skills, skilled in shipping items via fed-ex.
Gifted communicator with proven ability to interact and form lasting relationships with, and gain trust of,
colleagues and clients at all levels.
Resourceful and innovative in problem-solving; Able to troubleshoot and resolve disputes; Strong prioritization,
delegation and planning skills.
Successful leader, equally effective as member of a team.
Highly organized able to multi-task and accomplish multiple objectives.
Professional demeanor and attentive to detail.
Employment History
Everett Charles Technologies Pomona, Ca. (1993 to 1996)
Quality Control Inspector, order pulling.
Sam's Club Ontario, ca (1996 to 2002)
Tire shop supervisor.
Home Depot. Burbank, ca (2002 to 2008)
Forklift operator
Kavlico Corporation Moorpark,ca (2008 to 2010)
Expeditor
Greenball Corporation Fontana, ca (2010 to 2012)
Fed-Ex shipper
Hot Dogs For You Inc. Rancho Cucamonga, Ca. (2000 to Present)
Customer service.
Education
Pomona High School, graduated in 1986. Argosy University, undergraduate program taking criminal
justice. (2012 to present)
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