Network Engineer
Resume:
MICHAEL W. STEELE
**** ***** ******** ****** ****: 918-***-****
Broken Arrow, Oklahoma 74012 Cell:
********@***.***
SUMMARY OF QUALIFICATIONS
Network Engineer experienced at providing network infrastructure support.
Exceptional customer service attitude and able to maintain a high level of
user satisfaction and confidence by determining user needs and exceeding
their expectations.
HARDWARE/SOFTWARE
Cisco and Juniper routers and switches, HP ProCurve and H3C switches,
Riverbed Steelhead appliances, Infoblox network appliances. Utilizing the
following networking protocols: STP, MSTP, VLANs, EIGRP, MPLS. Cisco
Works, Word, Excel, and Visio.
PROFESSIONAL EXPERIENCE
TEKsystems(Zayo Bandwidth), Tulsa, Oklahoma August 2012 - November
2012
IP NOC Technician,
Providing IP support for fiber-optic network
. Troubleshot the fiber network utilizing Cisco and Juniper routers and
switches
GTN Technical Staffing (HP), Tulsa, Oklahoma January 2011 -
August 2012
Network Engineer,
Providing Network support at HP Cherokee Data Center.
. Installed and configured H3C switches as part of the H3C
transformation project.
. Worked with SMC engineering team in support of various leveraged
clients.
MATRIX RESOURCES (AT&T), Tulsa, Oklahoma October 2009 - January
2011
Network Engineer,
Providing LAN/WAN support for Williams Energy headquarters and field
locations.
. Managed DNS and configured DHCP scopes.
. Configured and installed Cisco routers and switches for local and
field locations in compliance with company security and FERC
requirements.
INCEED (BANK OF OKLAHOMA), Tulsa, Oklahoma March 2009 - July 2009
Network Support Specialist,
Installed routers in conjunction with the TransFund ATM MPLS conversion
project.
. Updated IOS, configured, troubleshot and installed over 400 Cisco
routers throughout the TransFund network in Oklahoma, Missouri, Kansas
and Arkansas.
EDS / DOLLAR THRIFTY AUTOMOTIVE GROUP, Tulsa, Oklahoma 2002 - 2009
Network Infrastructure Specialist, (EDS), 2006 - 2009
Supported the client LAN/WAN infrastructure.
. Authored scope-of-work documentation and directed the efforts of sub-
contractors installing network infrastructure at field locations.
. Created and maintained site documentation and drawings.
Network Engineer, (Dollar Thrifty), 2002 - 2006
Provided infrastructure support for headquarters LAN/WAN network.
Designed, configured, and implemented redundant networks for car rental
locations. Configured DHCP scopes for remote LANs.
. Engineered and installed redundant network for both Dollar Rent-A-Car
and Thrifty Car Rental facilities at new Consolidated Car Rental
Facility in Ft. Lauderdale, FL.
. Engineered and installed redundant network for Dollar Rent-A-Car
facility at new Consolidated Car Rental Facility in Phoenix, AZ.
WILLIAMS COMMUNICATIONS, Tulsa, Oklahoma 1998 - 2002
Network Analyst
Provided core network infrastructure support. Configured and installed
Cisco routers and switches. Administered IP addresses utilizing Lucent
VitalQIP software on Sun servers.
. Configured DHCP scopes for over 200 local and remote LANs.
WILLIAMS ENERGY SERVICES / MAPCO, Tulsa, Oklahoma 1995 - 1998
Network Engineer II
Designed, configured and implemented WAN/LAN networks utilizing Cisco
routers and switches. Topologies and technologies include Ethernet, Token-
Ring, FDDI, Frame-Relay, T1 and Fractional T1. Monitored and maintained
LAN/WAN environment.
MILITARY EXPERIENCE
U. S. AIR FORCE
Electronic Computer Systems Repairman, SAC Headquarters, Offutt AFB,
Nebraska
EDUCATION
Education:
AAS (Computer Programming), Kaskaskia College, Centralia, Illinois
Certification:
CISCO CERTIFIED NETWORK ASSOCIATE - 2002
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