Sales Customer Service

Scott P. Haunroth *************@*****.*** 773-***-****

Outstanding customer service and sales professional with extensive experience in both

i nside and outside sales in a variety of industries with individual sales ranging from $300-

$200,000. Enjoys great communication skills, ability to multi-task and operate in faced

paced environment while maintaining great attention to detail. Extensive sales experience

i n professional atmosphere from one on one conversation to formal presentations.

P rofessional Experiences

Edwards Landscaping and Maintenance I nc.

M arch 1996-March 2013

General Manager /Sales Specialist

Increased revenue in established business 400% in 2 years by utilizing exceptional

customer retention and developing new marketing strategies.

Designed ter r i tory coverage utilizing prospecting and sales strategies that resulted

i n achieving quotas and revenue goals.

Identified, Developed and maintained relationships with decision makers that

resulted in residual business.

Identified emerging markets and developed marketing tactics to increase revenue

s team.

Created organizational format needed to maintain exceptional customer service at

an acceptable profit.

Identified team qualities and positively influenced colleagues to achieve desired

results.

The Mo rtgage Law Group M ay 2011-Sept

2011

Senior Underwriter / I nside Sales

Target, qualify and enroll clients at call center in residential loan modification

p rograms adhering to changing federal housing and banking laws to achieve

i ncreased sales activity.

Maintained an average of 190 inbound and outbound calls to potential clients

resulting in increased sales and promotion.

Positively influenced colleagues by personally setting work standards to achieve

sales quotas.

Basics I nsurance Group

Jan 1995-April 1996

Licensed Property /Casualty Insurance Agent

Exceeded sales quotas by identifying individual consumer needs and developing

t actics and sales strategies advantageous to client.

Designed positive department sales competition that resulted in increased sales

activity and increased company moral.

Waterfield Financial

J une 1993-Jan1995

Loan officer /Outside Sales

Hunter that developed and maintained multiple relationships with realtors to

consult with their client to up-sell in team effort.

Designed ter r i tory coverage and utilized sales strategies to achieve sales activity.

Organized and attended promotional activities that resulted in increased revenue

s treams.

Maintained vibrant relationships with clients by developing unique and innovative

marketing strategies.

Personal achievements

Head coach of daughters park district softball team for five years.

Assistant coach of daughters t ravel softball team for five years.

PTA member at School Dist rict 211 for 10 years .

Education

Associates of Science Degree from Kishwaukee College

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