ALAN HAWKINS
*** ******* ******, ****** *****, Arizona 85635
************@*****.***
- SATELLITE COMMUNICATIONS POSITION -
QUALIFICATIONS PROFILE
Hardworking, competent, and highly qualified Satellite Communication (SATCOM) professional, offering broad-based background and familiarity in all aspects of Department of Defense (DOD) intelligence organization, structure, missions, and functions. Equipped with comprehensive technical knowledge of the installation, maintenance, and repair of strategic and tactical multichannel satellite communications. Adept at configuring and operating assigned systems during satellite support, test, and retention of activities. Hold Active Top Secret Security Clearance. Willing to travel.
- Skilled at directing and verifying the completion of all operational events during the acquisition, documentation, and execution functions of operational support.
- Expert at analyzing and resolving complicated problems and situations, while developing workable plans to ensure operational efficiency and productivity.
- Efficient and quick at learning new concepts as well as in making necessary adjustments to successfully complete duties on time.
- Effective leader with the ability to administer and comply with all regulatory and safety standards.
AREAS OF EXPERTISE
Equipment Installation, Maintenance, and Repair - Technical Needs Assessment and Troubleshooting
Software Administration and Operation - Process and Productivity Improvement
Regulatory Compliance and Federal Standards - Report Generation and Data Collection
Communication and Collaboration
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY RESERVE – MESA, AZ
Tactical Satellite Team Chief: Sep 2010–Present
- Render exemplary assistance to the Operation Enduring Freedom.
- Closely supervise a staff of two responsible for the maintenance of three satellite links on AN/TSC-156B PHOENIX and AN/USC-60A tactical satellite terminals.
- Oversee and facilitate stressed and unstressed network operations.
- Utilize keen attention to detail in conducting quality control tests on circuits, trunk groups, systems, and ancillary equipment.
- Monitor the installation and execution of strapping, re-strapping, preventive maintenance checks and services, and unit-level maintenance on communication security devices.
- Handle the accurate preparation of system and equipment-related forms and reports.
- Manage the connection, repair, and maintenance of tactical satellite antenna equipment.
- Conduct detailed preventive maintenance checks and services on power generators, assigned communications equipment and vehicles.
KEY HIGHLIGHTS:
- Successfully obtained and completed training in the operation and preventative maintenance of AN/TSC-156B PHOENIX; Ku/Ka Band SATCOM Transportable Terminal (STT); and Flyaway Tri-band Satellite Terminal AN/USC-60A (FTSAT).
- Displayed technical proficiency with the configuration, operation, alignment, and execution of performance tests; as well as unit and direct support maintenance on satellite communications equipment and associated devices.
L3 COMMUNICATIONS COMMAND AND CONTROL SYSTEMS AND SOFTWARE (C2S2) – SIERRA VISTA, AZ
Software Security Specialist: Nov 2009–Jun 2010
- Oversaw and coordinated the maintenance of software, documentation, and media libraries at government and contractor software configuration identification (SCI) facilities.
- Presided over check-in and check-out media for programmers, managers, test, quality assurance, and configuration management personnel during the scheduled work hours.
- Carried out diverse tasks, such as security maintenance of vault and Oracle database in government and contractor facilities; as well as the utilization of media replicator for CD/DVD media used in test and in field environments.
UNITED STATES ARMY – FORT HOOD, TX
Cryptologic Linguist / Administrative Clerk: Feb 2003–Feb 2008
- Assumed full responsibility for the administration and completion of all leave and finance paperwork for the battalion.
- Utilized Microsoft Access in updating and checking information within a searchable personnel database.
- Provided hands-on supervision to more than 60 personnel as well as the integration of new soldiers.
- Fulfilled the role of Orderly Room non-commissioned officer-in-charge (NCOIC) clerk, accountable for Alpha Company 4STB, 4BCT, 4ID.
- Functioned as Alpha Company Key Control NCOIC for all company vehicles and storage units as well as onsite trainer to new field personnel in Iraq.
- Worked with Alpha Company 4STB, 4BCT, 4ID in organizing and executing field training on PROPHET systems.
- Functioned as PROPHET Team member; performed simulated voice interception and reported simulated transcriptions to the PROPHET Operations Center (POC).
KEY HIGHLIGHTS:
- Made substantial contributions to more than 100 successful convoy missions; earned selection to serve as Alpha Company’s First Sergeants driver, in Field Operating Base Prosperity in Iraq.
- Gained strong proficiency in listening, reading, and speaking Korean languages by participating in Basic Korean Course at the Defense Language Institute Foreign Language Center.
- Received assignment as the Rear Detachment S1 NCOIC for 4th Special Troops Battalion, 4th Brigade Combat Team, and 4th Infantry Division in support of Operation Iraqi Freedom; properly documented daily status while overseeing more than 500 personnel.
EARLIER EXPERIENCE
HOME DEPOT – DALTON, GA
Stocker / Freight Team Member: June 2002–Dec 2002
EDUCATION
Defense Language Institute, Monterey, CA
CERTIFICATE IN KOREAN STUDIES, KOREAN BASIC COURSE: 2004
PROFESSIONAL DEVELOPMENT
2012 - Medium VSAT SNAP Training Course, Fort Bliss, TX
2011 - Ku/Ka Band SATCOM Transportable Terminal (STT) Course, Fort Huachuca, AZ
2010 - 25S10, TACSAT System Operator-Maintainer Course, Sacramento, CA, Honor Graduate
2010 - Microsoft Excel 2007 Course, University of Arizona South, Sierra Vista, AZ
2007 - Korean Refresher Course, Fort Hood, TX
2005 - All Source Analysis System (ASAS) Light Course, Fort Hood, TX
- Digital Receiver Technology (DRT) Course, Fort Hood, TX
2004–2005 - 35P10 Level Course, Goodfellow Air Force Base, San Angelo, TX
AWARDS
Army Achievement Medal - Army Commendation Medal (2)
Non-Commissioned Officer Professional Development Ribbon
Iraq Campaign Medal (with 2 Campaign Stars) - Global War on Terrorism Medal
Global War on Terrorism Expeditionary Medal - National Defense Service Medal, Good Conduct Medal
Army Service Ribbon - Overseas Service Ribbon - Armed Forces Reserve Medal (with “Mobilization” Device)
TECHNICAL ACUMEN
Personal Computer/Mac Operating System
Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook