Customer Service Sales

Robert R Dawson

********@*****.***

**** ****** **, ***** ****, TX 78613

Cell: 405-***-****

A visionary leader with significant achievements in international, multi-

national, and multi-facility operations. Extensive experience in General /

Operations / Materials Management including P&L and cash flow management,

Balance Sheet, manufacturing operations, process design and layout,

strategic planning, business systems and integrated manufacturing control

systems. Results-oriented leader, creative problem solver and team builder

effective at all levels from shop floor to boardroom.

Manufacturing Operations / Plant Management

. Converted 2 plants to Flexible Manufacturing Cells utilizing Group

Technology and JIT principles. Implemented Lean Manufacturing. Reduced

WIP inventory by 90% and line reject rate by 98%. Reduced product costs

by up to 40%. Increased customer service to 100% on-time delivery while

reducing production lead-time from 8 weeks to 48 hours.

. Championed Lean Initiatives in 3 plants

. Achieved ISO 9001 certification in 2 plants. Installed quality systems

and culture.

. Improved process yields from less than 70% to over 95%, defect levels

from over 2000 PPM to less than 50 PPM. Awarded certification in

Motorola's 6-sigma supplier program.

. Reduced employee turnover from 10% per month to effectively 0% by

involving and empowering employees in a teamwork approach.

Materials & Supply Chain Management

. Designed an integrated manufacturing control system for centralized

support functions and 9 remote manufacturing divisions.

. Restructured product assembly operations and engineering documentation to

reduce lead-time of assemble-to-order product by 75%, with reductions in

inventory levels and costs.

. Implemented ERP and MIS systems, including MRP II, Accounting, Customer

Service, Order Entry, Sales Support, CAD and Engineering Documentation

systems.

. Directed Supply Chain and sourcing of products and components, including

supplier quality, and qualification, negotiated 4 major contracts and

over 25 supply agreements.

General Management

. Led turnaround of 2 companies to profitability and positive cash flow.

-Electronic components: corrected quality problems and increased sales

by 300%

-Precision valve and combustion controls: improved operating results

from 10% losses to 5% profits, increased sales by 50%

. Recruited and developed a team of 6 key executives and managers,

including Engineering, Operations, Quality, Materials, Finance, Human

Resources and Marketing.

. Directed acquisition of complementary high-tech product line and company

and integrated the technology into existing product offerings and

operations.

Business Development

. Organized and led a team to identify new products and markets, utilizing

the skills, equipment and expertise of existing staff. Entered 3 new

markets with new products.

. Pursued and won 5 major OEM contracts for electronic components in

Southeast Asia, increased sales in Europe, and added new distributors in

Thailand and Australia.

. Recaptured market share in a core market by improving customer

relationships and service. Increased sales by over 25%.

. Initiated a research and development custom network segment to serve the

OEM electronics market, secured 4 contracts with Fortune 500 firms

operating in SE Asia.

EXPERIENCE

3/2008- 11/2012 Fallbrook Technologies Inc, Cedar Park, TX

Engineering firm. Developer of Continuously Variable Planetary (CVP)

transmissions

Director Logistics Directed the materials and logistics functions,

including sourcing and purchasing precision metal components and electronic

assemblies from China, Taiwan and Korea. Ensured compliance to TS16949

procedures and standards. Led S&OP. Negotiated Contracts and Supply

Agreements. Directed contract manufacturers, systems implementations and

use, logistics, planning, scheduling, reporting and costing. Managed Sales

Support and Customer Service.

6/2007-3/2008 AFTERMARKET TECHNOLOGY CORP., ENGINEERED PRODUCTS DIVISION

Oklahoma City, Oklahoma

Manufacturer of CVP transmissions (under license from Fallbrook

Technologies Inc)

Director Materials Led materials staff and functions, including sourcing

and purchasing precision metal components and electronic assemblies from

China, Korea, Taiwan, India and Brazil. Negotiated Contracts and Supply

Agreements. Ensured supplier compliance toTS16949, APQP and PPAP. Directed

manufacturing systems implementations and use, shipping, inbound logistics,

planning, scheduling, reporting and costing.

12/1998-6/2007 CONSULTING / START-UP COMPANIES Oak Ridge, Tennessee

General business consulting, relocation planning, ISO registration

preparations, lean manufacturing implementations; developing and guiding

strategic sourcing processes and initiatives; manufacturing and logistics

Best Practices, warehousing, domestic and foreign sourcing, manufacturing

systems development. Consulted with established companies and participated

in several start-up companies.

9/1993-11/1998 LINCOLN BRASS WORKS, INC. Jacksboro, Tennessee

Privately held precision machining, fabrication and assembly operation.

Manufacturing divisions in Knoxville, Waynesboro and Jacksboro, TN, Sales

and Marketing offices in Nashville.

President, 10/1995 to 11/1998. Directed all general management functions

for the company, including accounting and finance, strategy, acquisitions,

marketing and operations.

Plant / Division Manager, 9/1993 to 10/1995. Managed the Tubular Products

and Stamping Division operations and results, including P&L, cash flow,

capital planning and acquisitions, strategic planning.

Other Positions

ALLEN-BRADLEY ELECTRONICS PTE LTD, Ang Mo Kio, Singapore

Managing Director, Executive Director

ALLEN-BRADLEY CO., Electronic Components Division, El Paso, Texas

Director, Business Systems & Materials

KOHLER CO., Plumbing and Specialty Products Group, Kohler, Wisconsin

Project Leader-Manufacturing Systems Design, P&IC Supervisor

EDUCATION / PROFESSIONAL CERTIFICATIONS:

BS Sociology/Mathematics, University of Wisconsin-Platteville, WI

MS Management, Cardinal Stritch University, Milwaukee, WI

Japanese Language and International Business Studies, Lakeland College,

Sheboygan, WI

American Production and Inventory Control Society (APICS): CFPIM, CIRM

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