Entry Writer 7501, 3461, HTSUS classification

PAMELA CHANG Home: 908-***-****

** ******* ***** **** ( Belle Mead, NJ 08502 (

********@*****.***

TRANSPORTATION & LOGISTICS PROFESSIONAL

Career Trajectory: Entry Writer Opportunities

SUMMARY

Accomplished business professional with cross-functional experience in the

logistics, manufacturing, and technology industries. Analytical with

exemplary problem-solving abilities complemented by strong leadership

qualifications. Forward thinking and consistently successful in partnering

with operations to ensure optimum levels of customer satisfaction.

Understand the needs of business and the tools and resources necessary to

accelerate bottom-line results without compromising attention to detail.

TRAINING/CERTIFICATIONS:

CUSTOMS BROKER ENTRY WORKSHOP, Flushing, NY, MARCH 2013

FREIGHT FORWARDER OPERATIONS TRAINING, Flushing, NY, 2011

Freight Forwarding Operations, 2010 - 2011

Customs Broker Program, 2010

AREAS OF EXPERTISE

Customs Clearance ? FDA Prior notice knowledge ? Staff Training &

Development ? Industry Compliances ? Document Processing Freight

Forwarding ? Vendor Relationships ? Purchasing ? Accounting ?

Inventory Reporting ? IT

Customer / Client Service ? Critical Problem Solving ? Payment

Processing ? Shipping

PROFESSSIONAL EXPERIENCE

GRANDWIN LOGISTICS, Metuchen, NJ; 2012 - Present

Overseas agent providing 3rd party logistic services.

Ocean Import Operations

Accountable for collaborating with agent of FCL & LCL and air shipments,

payment options, pricing inquiries, problem-solving, and shipment reporting

and follow-up. Point of contact with shipping lines, coloaders, customs

broker, and customers to communicate arrivals, customs clearance, and

freight releases, including documentation.

. Collaborate with customers and brokers for ISF filing, customs

clearance, exam hold, and release notices.

. Partner with trucking companies and submit delivery orders to shipping

lines, coloaders, and logistics companies for future shipments. Follow

up with reverse logistics and proof of delivery.

. Validate customer payments, coloader, and release freights. Issue

check to coloader and shipping companies.

. Generate notices based on arrivals, submit to customers / coloader,

and monitor prior to arrival, including fee verification.

ACME WHOLESALE, Dayton, NJ; 2012

Large home furnishing manufacturer and importer with 6 branch locations

spanning New York City, New Jersey, Atlanta, Miami, Dallas, and San

Francisco.

Accounting Coordinator

Responsible for managing full range of accounting functions, interacting

with shipping and warehouse personnel, processing shipping / payment

transactions.

. Ensue optimum levels of accuracy tied to processing daily banking

transactions comprised of deposits, credit & debit memos for refunds,

shortages, price discrepancies, and damages.

ACME WHOLESALE, Continued:

PAMELA CHANG ********@*****.*** Page 2

. Collaborate with cross-functional departments and personnel to execute

key accounting activities, including credit approvals, chargeback

transactions, and managing accounts receivable aging.

. Prepare financial statements, bank reconciliations, and maintain

accounting journals and ledgers.

. Avoid demurrage fees through timely processing of payments working in

partnership with logistics and shipping personnel.

CEGEDIM DENDRITE, INC., Bedminster, NJ; 1999 - 2011

Provides leading-edge solutions & services to the global pharmaceutical

industry, including the world's top 20 pharmaceutical companies, with

clients in more than 50 countries.

Senior Data Analyst

Held full accountability for providing technical data analysis, support,

reporting, and solutions for more than 10,000 sales representatives in the

pharmaceutical sector.

. Drove down user problems to <2% as a result of resolving front-end and

back-end data application issues as liaison between customer support,

development, quality assurance, and hardware teams.

. Instituted Standard Operating Procedures resulting in exceeding 95%

client satisfaction.

. Instrumental in ensuring maximum levels of performance by providing

effective training to offshore technical departments.

OFFICEMATE INTERNATIONAL, INC., Edison, NJ; 1997 - 1999

Leading global manufacturer of office products with more than 33 years'

experience in the office products industry with locations in Europe, China,

and the U.S.

Purchasing Representative

Charged with processing international orders from inception through

delivery.

. Partnered with customs broker for shipment releases and merchandise

classification.

. Interacted with accounting department for duty and merchandise payment

terms.

. Primary contact with overseas suppliers for order placement, including

sample product specifications and production requirements.

. Forecasted and processed monthly orders for 4 warehouses working in

conjunction with warehouse and logistics organizations to ensure on-

time delivery.

Earlier experience as Purchasing Assistant at Tawil Associates.

EDUCATION

FU-JEN UNIVERSITY, Taipei, Taiwan

Business Administration Degree

COMPUTER SKILLS

Microsoft Word & Excel, Outlook, Power Point, QuickBooks, Communication,

Mandarin

PROFESSSIONAL AFFILIATIONS

National Customs Brokers

Freight Forwarders Association of America

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