Manager Sap

Certified SAP CRM Functional Consultant

PRIYANKA

E-mail: *************@*****.***

Phone: +91-819*******/993-***-****

Certificate id- 001*******

PROFESSIONAL SYNOPSIS

Certified SAP 7.0 Ehp 1 CRM Consultant from Atos – SAP Authorized Training Center, Mumbai

Management graduate with 1 year 7 months of experience in Retail Banking

Customer relationship manager as SAP end user with 1.7 years of experience.

ACADEMIC CREDENTIALS

2009 - 2011 MBA - Marketing & Human Resource Management

KIIT School of Management, Bhubaneswar, KIIT University with 66.9%

2005 - 2009 B. Sc. Biotechnology

Garden City College, Bangalore, Bangalore University with 71.03%

2003 – 2005 +2 Science

Council of Higher Secondary Education, Orissa (CHSE) with 60.2%

10th

2001 - 2002

D.A.V Public School, Bhubaneswar (CBSE) with 67.4

SAP CERTIFICATION

SAP CRM, Version 7.0 Ehp 1

Atos – SAP Authorized Training Centre, Mumbai

(19th Nov 2012 – 21st Dec 2012)

Certificate id- 001*******

Focus Areas:

Overview of SAP CRM Architecture

SAP CRM Marketing

SAP CRM field applications

Organizational management

Partner processing

Transaction processing

Modules Covered:

TCRM10 – CRM Fundamentals I

TCRM20 – CRM Fundamentals II

PROFESSIONAL EXPERIENCE

Priyanka

Certified SAP CRM Functional Consultant

ICICI BANK, Bhubaneswar April 2011 - Nov 2012

Assistant Manager - Retail Banking Group,

Played a key role in building up relationship with the high net income clients. Improving the business

of the organization by making ICICI bank as a Primary Banker .

Acquisition of New HNI clients for Retail Banking and ensuring that they are transacting and

generating revenue for the bank.

To manage these accounts by proving banking operations and financial solutions as per the client’s

requirement. The products include liability products and asset products.

IT SKILLS

SAP CRM –Version 7.0 Ehp 1

FINACLE, I-VIEW, SFA

Computer Basics, MS Office, Internet.

PERSONAL INFORMATION

15th March 1987

Date of Birth :

Language : Hindi, English, Oriya

Father’s Name : Mr. R. K. Sahoo

Mother’s Name : Mrs. Anuradha Sahoo

Current Address: House No-60, Sri Sai PG, 2nd Cross, Chikkalakshmi layout, Bangalore-029

Pass port No : J8022751

REFERENCE

To be furnished upon request.

Priyanka

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