Customer Service High School

*** *. *** ****** ****, ca *****

Phone 209-***-****

Rachelle Randall

Education

**** ** ********* ****** ** Nursing Stockton, CA

CNA training program 55 hours training 100 clinical

**** - 2002 San Joaquin Delta College Stockton, CA

Bookkeeping Certificate, Received in May of 2000

1993 - 1995 Plaza Robles High School Stockton, CA

High School Diploma

Work experience

4/16 - 10/12 Arbor Nursing Center Lodi, CA

CNA

ADL's, bed making, serving food.

7/08 - 2/12 Self Employed/Daycare Lodi, CA

Owner

Run and operate small home daycare for disable

children.

10/06 - 6/08 Teletech Inc./United Health Care

Stockton, CA

Supervisor

Managed 10-12 employees with benefit and claims

calls. Managed employee files, keep track of their

time and monitor their calls. Answer members

questions about their claims and benefits and

assist with any problems that arise.

8/05 - 1/06 DCS Lathrop, CA

Recovery Specialist

Track and locate debtor who is in default of

student loan. Contact them and arrange some type of

repayment plan.

3/05 - 06/05 AFLAC Stockton, CA

Administrative Assistant

Assisting insurance representative with client

claim inquires. General office duties and internet

jobs.

9/03 - 5/04 Blue Shield of California Lodi, CA

Customer Service Rep

Assisting customers with claim inquires, verify

benefits and eligibility for providers and explain

benefits to customers and their families.

4/02 - 11/02 Artistic Granite & Marble Lodi, CA

Assistant

Job included answering phones, creating estimate,

invoices, and contracts, personal contact with

customers, sourcing material, errands and misc.

duties.

Contact this candidate