CYNTHIA S GARCES
NORTH RICHLAND HILLS, TX 76182-7320
Career Objectives
** ***** ** ******** *** reviewing all type of documents in mortgage industry.
I'm bilingual English and Spanish.
Well versed in loan processing, underwriting, collections and auditing.
Notary Public U/W for over 20 years.
Summary of Qualifications
I enjoy working with all types of mortgage loans. I have the skills to review and implement
legal documents to members for rewrites, modification or refinance any loans. I have no
problems working long hours or traveling.
Work History
Bank of America, Dallas, Texas
Case Mgmt QA Analyst Auditor
Aug 15, 2011 - Feb 04, 2013
Examines residential loan documentation for accuracy, completeness, and compliance with
appropriate company and secondary market investor standards. Responsibility included
examination of several different types of lending (conventional, goverment-backed, home
equity, loan modification, partial claims, etc). Evaluates dredit decisions for accuracy based
up on established risk parameters and in accordance with policy, program, and product
guidelines. Respond to company, individual, and investor audits. Assist with fraud detection
and prevention. Provide feedback to business partners as appropriate.
USAA, San Antonio, Texas
Mortgage Underwriter
Jun 29, 2009 - Mar 31, 2011
I reviewed all loans for consumer and mortgage documents going out of USAA for refinancing
or modification on the members loans. I check all personal documents and send out all legal
documentation to members for the past 2 years working contract with USAA in San Antonio,
Texas.
U S SMALL BUSINESS ADMINISTRATION
LOAN OFFICER
Sep 16, 2008 - Feb 13, 2009
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans.
Advise borrowers on financial status and methods of payments. Includes mortgage loan
officers and agents, collection analysts, loan servicing officers, and loan underwriters.
Eligibility Solution Partners, Fort Worth, Texas
CEO
Jun 01, 1999 - Aug 31, 2005
Oversee the operations and review all selfpay patients coming through the hospital.We work
closely with all federal and state agencys at all levels.We also represented patients with their
disability (SSA paper work)and went with them to court and represented them at no
cost.Patients are our 1# concern to make sure they receive all assist that they are entitle to.
We work closely with hospital to give our patients charity so that they can have their
emergency surgerys. Fimilar with all guidelines for assist. I've been helping patients for over
15 yrs and I've been in the healthcare field for over 25 years.
Education
Southwest School of Medical Assistance, San Antonio, Texas
2 years college, technical or vocational school
May 1979 - Feb 1981
Major:Registered Medical Laboratory
Minor:Technician
GPA:3.8
San Antonio College of Medical Assistance, San Antonio College, Texas
2 years college, technical or vocational school
Jan 1977 - Sep 1979
Major:Medical Assistance
GPA:3.8
Computer Skills
Typing Speed 60 Words Per Minute
Data Entry Terminal (PDT, Mainframe Terminal, etc)
EMail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Personal Computers
Presentation Software (PowerPoint, Flash, etc)
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Driver's License
Class C - Standard Driver's License
References
Michael Serene
Techanical Recruiter
Sapphire Technologies
************@*****.***
Nicholas Nemeth
MTG Servicing Team MRG II/ MTG
Bank of America
********.******@*************.***