Customer Service Manager

Teresa F. Hunter

***-** *** ****** ******* N.Y. 11436

718-***-**** *************@*****.***

EDUCATION

Berkeley College New York, NY

Associate in Applied Science Degree in Paralegal Studies - ABA Approved,

December 2012

GPA: 3.6 Dean's List (6X)

EXPERIENCE

Jaffe & Asher LLP New

York, NY

Paralegal 03/13-

04/13

. Prepped new placement accounts

. Drafted Attorney demand letters and other letters on demand

. Contacted Attorney's to verify attorney representation

LittmanKrooks LLP

New York, NY

Part-Time Legal Assistant

09/12-01/13

. Displayed exceptional communication skills while speaking to potential

and current clients

. Travel to court to file affidavits, guardianship documents, and other

elder law related documents

. Adapted quickly to a rapidly changing environment while organizing an

entire file room by scanning and linking archived cases

. Prepare guardianship binders, cover letters, and drafts to assist the

paralegals and attorneys

. Research cases to assist in drafting legal documents

Law Offices of Mitchell N. Kay New

York, NY

Collections Representative

02/05-04/10

. Reviewed delinquent financial patterns and credit histories

. Negotiated with consumers and financial institutions to come to

agreements

. Able to meet and exceed monthly quotas

National Financial Solutions

Hicksville, NY Collections Representative

06/04-01/05

. Resolved delinquent consumer accounts with numerous credit

institutions and department stores

. Evaluated credit histories for financial health of clients

Wal-Mart Stores Inc.

Lawrenceville, GA

Customer Service Manager

08/01-05/04

. Supervised and trained team of 15+ employees

. Responsible for cash deposits, withdrawals and cash tills in amounts

of over $500

Morstan General Agency Lake Success,

NY

Administrative/ Office Clerk 03/96-

10/99

. Retrieved, revised, filed, located and delivered various insurance

policies to agents

SKILL Microsoft Office Suite 2010: Word, Excel, PowerPoint, Outlook,

AS400, Noble, Data Entry Switchboards, Lexis and Westlaw, Torts, Litigation

and Advanced Research and Writing

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