Customer Service High School

Tatiana Perez

**** ******* ***. *********, **** *4127

Phone 216-***-**** 216-***-****

************@*****.***

OBJECTIVE: Seeking a position in Customer Service

SKILL SUMMARY

Customer Service

Bilingual

Food Service

Cleaning

Waitress

Computer Skills

WORK EXPERIENCE

Charley’s Grilled Subs Cleveland, Ohio

Crew Member 2/2012 to 4/2012

• Greeted customer and took orders for food or beverages

• Prepared sub sandwiches and offered samples

• Cleaned work areas and stocked food

Cleaning Building Company /Lakewood Cleveland, Ohio

Janitor 4/2011 to 6/2011

• Cleaned factory by sweeping, mopping, scrubbing, or vacuuming

• Cleaned and supplied restrooms, gathered and emptied trash

Eliza Jennings Home Center Cleveland, Ohio

Dietary Aide 3/2009 to 3/2010

• Set up food trays with the beverage, meal and dessert for each resident according to their dietary requirements

• Place the trays on carts, and deliver the food to each room

• Disposed of garbage from the trays then return the trays with cutlery and glasses to the kitchen

Steak ‘n Shake Cleveland, Ohio

Waitress 3/2009 to 3/2009

• Greeted, seated customer and took orders for food or beverages

• Presented menus to customers and answer questions about menu items

• Served food and beverages to patrons at tables as required

• Checked with customers to ensure that they are enjoying their meals and took action to correct any problems

• Prepared checks that itemize and totaled meal costs and sales taxes

EDUCATION

Employment Connection Applicant Job Readiness Program Certificate

Lincoln –West High School

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