Manager Customer Service

Gene States

Post Office Box ***; Youngtown,AZ. **363

Ph 602-***-**** msg 623-***-****

Objective Secure management position in which my acquired professional

experience within the

Distribution/Warehousing/Logistics and Personnel

Areas will be utilized.

Qualifications - Practical work and experience in distribution arena

- Accomplished manager w/ability to

coordinate multiple, complex operations

- Detail and quality oriented with a timely

and efficient completion of tasks

- Well-developed leadership and

interpersonal communications skills

- Effective and harmonious work ethics

w/personnel from diverse backgrounds

- Goal oriented, versatile, resourceful and

dependable

- Forecast budgeting and P&L performance

Expertise - Distribution

- Scheduling

- Hiring/Training

- Customer Service

- Warehouse

- Documentation

- Follow-Up/Support

- Safety Regulation

- Budget Control

- P&L Forecasting

- Personnel Issues

- Supervisory

Experience 2/04-11/12 First Fleet Inc

Phoenix,AZ

Inbound Supervisor - Responsible for

scheduling inbound commodities for a 200 truck

fleet dedicated to a private client. Other

responsibilities include payroll,data entry, driver

communications and tracking.

8/03-2/04 Harlem

Globetrotters Phoenix,AZ

Warehouse Mangaer -Position responsibilities

were domestic and international support

of products and merchandise. All team

domestic tour and training camp support. Daily

warehouse operations of receiving, shipping,

inventory control and support logistics.

11/00-7/03 US Food

Service Phoenix,AZ

Night Warehouse Manager - Supervision of 40

hourly employees and 1 supervisor.

Responsible for all outbound shipping

operations, selection, quality control, replenish,

and loading. Dealt with all facets of food

service distribution, including hiring, customer

service, attendance, and discipline. Handled

driver dispatch and replacements.

12/99 CS

Integrated LLC Phoenix,AZ

Lead Supervisor- Responsible for 175 hourly

workers and 5 supervisors. Directed total

outbound operation for dry grocery warehouse,

included selection, loading and product

replenishment.

01/90-12/99 McLane

Sunwest Goodyear,AZ

Distribution/Transportation Manager-

Responsible for 115 delivery drivers, 120 unit

truck and trailer fleet, 350 hourly

employees, and 6 supervisors. Also, all facets of the

distribution to 2500 customers in a 5 state

are receiving 3 time a week deliveries.

References Dawn Lambert - FEMA 602-***-**** Scott Hendricks -

First Fleet 602-***-****

Gary Keltner - First Fleet 602-***-****

Jill Fridley - Hire Source 602-***-****

Paul Kallenburg- Heartland 602-***-**** Hope

Murphy - McLane 623-***-****

Contact this candidate