Customer Service Manager

*** **** **** ******, ************, Fl ***** 904-***-**** ******.*****@*****.***

Debrel A. Payne

O bjective

To find a career that utilizes my various skills as a Medical Professional or Mortgage Servicing,

Relationship Manager, Lost Mitigation, Workouts, Special GSE Project, HAMP, HAFA,

Collections, Customer Resolutions

E xperience

June 2009-Present Homeward Residential Jacksonville, Fl

H ome Retention Specialist 11

Customer service

Collect Payments

Relationship manager

Run Scripts

Calculation/ Income Sheet

Sept 2000-Dec 2008 Dialysis Clinic Inc. Jacksonville, Fl

P atient Care Technician

Start and terminate dialysis treatment safely

Vital Signs

Feb 2000-Aug 2000 Shands/Community Health Clinic Jacksonville, Fl

M edical Assistant

Venipuncture; Vital Signs; Lab work

Assist Doctor in non-invasive procedures

Insurance Claims; Pharmaceutical Claims

Mar 1996-Jan2000 Kidney Dialysis Clinic Jacksonville, Fl

P atient Care Technician

Start and terminate dialysis treatment safely

Vital signs

E ducation

Aug 1987-June1990 William Marion Raines High School Jacksonville, Fl

A ug1990 - June 1993 Florida A & M University Tallahassee, FL

J an 1995 - Sept 1995 U ltrasound Diagnostic School Jacksonville, Fl

Reference Available Upon Request

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