Customer Service Sales

SaConia M. Woods

***** ****** ****** ( Oak Park, MI 48237 (

Main: 313-***-**** or 313-***-**** ( Email: ************@*****.***

Customer Service

To obtain employment to utilize professional skills with a company that

offers opportunity, growth, and advancement.

Core Competencies

Sales Associate Excellent Customer Service

Housekeeping Organizational Skills

Receptionist Dietary Aide

Cashier Cash Transactions

Typing 55wpm Inventory

Team Player Good work Ethics

Microsoft Office Suite Greet Customers

Professional Experience

Sales Associate, Love Culture, Dearborn, MI

10/2011-1/2013

Greeted and assisted customers and enhance their shopping experience.

Informed customers of ongoing store promotions. Accepted funds for

purchases, accepted returns, calculated change for customers, handed

receipts to customers and stocked. Operated cash registers to total

transactions, organized credit slips, and cleaned counters. Maintained a

clean and safe environment for the customers and employees.

Sales Associate, Forever 21, Dearborn, MI

08/2008-08/2011

Greeted and assisted customers and enhance their shopping experience.

Informed customers of ongoing store promotions. Accepted funds for

purchases, accepted returns, calculated change for customers, handed

receipts to customers and stocked. Operated cash registers to total

transactions, organized credit slips, and cleaned counters. Maintained a

clean and safe environment for the customers and employees.

Sales Associate, Macy's Department Store, Taylor, MI

11/2007-01/2010

Greeted and assisted customers and enhance their shopping experience.

Informed customers of ongoing store promotions. Accepted funds for

purchases, accepted returns, calculated change for customers, handed

receipts to customers and stocked. Operated cash registers to total

transactions, organized credit slips, and cleaned counters. Maintained a

clean and safe environment for the customers and employees.

Dietary Aide, Village of Redford Nursing Home, Redford, MI

11/2005-11/2007

Responsible for the tray line, food prepped, dish room duties, swept,

mopped, stocked, and cleaned equipment. Maintained a clean, safe, and

healthy environment in the kitchen.

Professional Education

Diploma, River Rouge High School, River Rouge, MI (2004)

References available upon request

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STRIVE for Customer Satisfaction

S for smile at all times

T for taking the time with customers

R for respect customer's rights, privacy, and dignity

I for investigate what the customers are saying other than assuming

V for value customer's opinions about their service

E for exceed expectations

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