Customer Service Administrative Assistant

Linet Serka

Cell phone: 1-818-***-****

Email:*****.*****@*****.***

http://www.linkedin.com/profile/view?id=248404406&trk=hb_tab_pro_top

Qualified professional with excellent communication, team building, and

interpersonal skills seeking a position in a professional business

environment.

EDUCATION

Ershad University, Tehran, Iran

Bachelor of Art in English Literature

SKILLS

. Proficient in Microsoft Office; Photoshop; Corel;

. Proficient in Farsi and Armenian;

. Very motivated self-starter and a quick learner who can absorb new

ideas & can communicate clearly & effectively with people from all

social & professional backgrounds.

. Flexible in the ability to adapt to challenges when they arise & at

the same time remaining aware of professional roles & boundaries.

. Excellent customer service skills and effective problem resolution

skills.

Work EXPERIENCE

Zak Metal Company (April 2006- November 2012)

Office Manager

. Maintained office services by organizing office operations and

procedures; controlling correspondence; designing filing systems;

reviewing and approving supply requisitions; assigning and monitoring

clerical functions.

. Kept management informed by reviewing and analyzing special reports;

summarizing information; identifying trends.

. Maintained office staff by recruiting, selecting, orienting, and

training employees.

. Translated documents, catalogues, and letters from Farsi to English &

vice versa.

Private Clients (April 2003 - June 2012)

Translator/Tutor

. Translated Information Technology, Psychology, and Chemistry text

books from English to Farsi and vise versa.

. Provided individual and small group tutoring to students in the field

of English literature. Assisted students in improving academic

achievement by meeting with them on a regular basis to clarify

learning problems and work on study skills.

Tiss Construction Company (April 2003- February 2005)

Administrative Assistant

. Provided full secretarial and administrative support to the team.

. Prepared departmental correspondence, documents, reports,

presentations.

. Scheduled and coordinate meetings and appointments.

Masis Advertising Company (February 2001-February 2003)

Graphic Designer

. Created designs, concepts, and sample layouts based on knowledge of

layout principles and esthetic design concepts.

. Designed and created business cards and letterheads for clients using

programs such as Corel and Photoshop

Languages I speak:

English, Armenian, farsi

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