Information Technology Technical Support

Jose L. Salinas, MCITP, CCNA

Phone: 919-***-**** 105 Westside Drive

************@*****.*** Chapel Hill, NC 27516

Senior Network Engineer LAN /WAN Manager, Network Administrator

Information Technology Professional with experience in:

Network Design Systems Design

Hardware/Software Troubleshooting Network Administration

Technical/User Support Helpdesk Management

Server/LAN/WAN Optimization System/Computer Lab Design

I bring mission-critical projects in on schedule and within budget.

I am fast, a self-learner, a good team player and get along well

with others.

Professional Experience

Peruvian National Election Board, Lima, Peru Apr. 2012 - Apr. 2013

Network Administrator

Managed Ethernet Switches and Access Points.

Configured and maintained VLANs.

Supported and deployed network infrastructure with 3COM and Cisco

switches.

Improved inventory control via an Asset Management program.

Managed Virtual Servers (VMWare VSphere 4 platform).

Managed network services based on Windows Server 2008.

Managed Domain Name Servers WSUS and Active Directory (Server 2008).

Improved Group Policies by writing scripts.

Managed Mails Accounts (Exchange Server 2010).

Managed Microsoft IIS Server (Server 2008).

Managed Backup Server (Arc Server on Server 2008 and Linux Red Hat)

Coordinated and managed third-party services providers.

Dataimagenes SAC, Lima, Peru Oct. 2011 - Mar. 2012

Infrastructure Network Analyst

Supported users and maintained all software and hardware.

Configured Cisco Switches and Access Points.

Delivered VLANs Administration.

Managed Mail Accounts (Exchange Server 2007).

Managed Avaya switchboard.

Managed Blackberry Enterprise Server (BES).

Improved Active Directory.

Managed Virtual Servers (VMWare VSphere 4 platform).

Managed Symantec Antivirus console and Symantec Ghost.

Provided Inventory of Hardware and Software Licenses.

Designed and installed a CAT6 network with 84 network points.

Peruvian National Election Board, Lima, Peru May. 2010 - Jul. 2011

Techical Support and Technicians Supervising during National

Elections

Supervised IT professionals in 91 Electoral Offices and Managed

Systems during 3 major elections.

Supported image deployment to PCs using Ghost and Symantec Altiris.

Technical support and maintenance of PCs, Scanners and Printers.

Maintained inventory of PCs and other computer devices.

Supported Switch configuration, Access Points and Server

Administration.

SENATI Institute, Lima, Peru Oct. 1999 - Mar. 2010

Instructor, Coordinator, Technical Support and Network Administrator

Principal Coordinator in the Information Technology Program.

Instructed Courses: AutoCAD, Windows (all versions), Robotics with

LEGO Mindstorm, Office 2007, Visual Basic 6.0., Server

Administration, Graphic Design and others.

Managed Servers and configured Network (Windows 2003 Server

Enterprise Edition).

Maintained Network, PCs, and other hardware.

Developed emergency situation strategies.

Manuel A. Ram rez Barinaga School, Lima, Peru Mar. 2002 - Feb. 2003

Network Administrator

Installed, maintained and configured networks (Windows NT).

Maintained PCs.

Abaco Technological Institute, Lima, Peru Oct. 1997 - Apr. 1999

Technical Support

Supported and assisted users level I and II

Maintained Software

General desktop support.

Certifications

CCNA course completed, test pending.

Microsoft Certification MCITP, Server Administrator Certification

on Windows Server 2008, Microsoft MCT Certification, Microsoft MCP

Certificate ID #4948282, Microsoft MCAS Master Instructor

Certification, Microsoft MOS Master Instructor and MCTS Windows

Server 2008 Active Directory: Configuration; MCTS Windows Server

2008 Network Infrastructure: Configuration; MCTS Microsoft Windows

Vista: Configuration.

Computer Troubleshooting Certification, Engineering National

University

AutoCAD 2000 Certification, Engineering National University

MOS Master Certification, Microsoft

IC3 Certification, Certiport

Education

Federico Villarreal University, Lima Peru Feb. 2004 - Dec. 2005

Systems Engineering Masters Program

Abaco Technological Institute, Lima Peru Feb. 1994 - Dec. 1997

Information Technology Professional Certificate

Inca Garcilaso de La Vega University, Lima Peru Mar. 1993 - Jul.

1997

BS Education Specialist in Computer and Information Technology

Contact this candidate