Sales Customer Service

Kristine Hull

*** ******* *** *, ********** Beach, CA 92648

Cell 714-***-****

*********@*****.***

OBJECTIVE

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To obtain a position with a company that will allow me to utilize my skills

and attributes in order to grow.

SUMMARY OF QUALIFICATIONS

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. Have been in sales for more than 5 years.

. Mediation and problem solving skills.

. Competent using software including: Windows, Word, Microsoft, E-

mail, internet, zillow, mortgage calculator.

. Commended for dedicated work ethic and rewarded.

. Efficiently operated copy and fax machines to reduce equipment

misuse.

. Maintained records of departmental telephone information to reduce

misdirected calls.

RELEVANT EXPERIENCE

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Sales

. Communicated with customers daily

. Communicated information clearly and accurately

. Build rapport and trust quickly with clients and colleagues

. Assisted users to identify and solve software problems

. Acted as a primary information resource, providing referrals,

direction, information and general assistance

. Restructured home loans, modification hardships for Government and

Traditional loans

. Prepared correspondence and reports

. Provided clerical support, assisting with faxing, filing and copying

projects

. Team Leader and worked from home and obtained highest Sales in the

company.

. Reviewed all paperwork for new and existing orders to ensure accuracy

and completeness

Customer Service Assistant

. Coordinated meetings and managed schedules for ten managers

. Worked with new employees to create user names, passwords, and access

. Analyzed data entry systems and prepared recommendations for system-

wide improvements

. Received telephone calls and answered e-mails

. Performed all other clerical duties with full devotion

. Answered incoming calls - average 60 per day - restructuring loans,

relieving from timeshares or sharing information regarding our company.

EMPLOYMENT HISTORY

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Sales-Ritchey Law & Associates, Huntington Beach, CA

2012-2013

Sales - Time Share Relief,

2006-2011

SKILLS

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. Interpersonal Communication Skills

. Record keeping Skills

. Basic Computer Skills

. Team Work Ability

. Reliable & Honest

. Disciplined and Hard Working

EDUCATION

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General Studies 1996

Valley Vista

Golden West Community College-Music

1999

REFERENCES

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Available upon request

Contact this candidate