Service University

***** ***********

Detroit, MI *****

Phone: 313-***-****

***********@*****.***

Shellie Troup

Objective To assist your organization as an administrative support personnel

Education 2006 B.S.-Communication Eastern Michigan University

Work Experience

02/2009 – 02/2010

William Beaumont Hospital Royal Oak, MI

Guest Service/Intake Assessment (1 year Volunteer Cycle)

Developed/Updated patients’ intake records upon initial arrival at the

hospital. Assisted in job performance conflicts involving staff toward

resolving their day-to-day work-related issues. Assisted in recruiting,

interviewing, and/or selecting patients toward matching them with

assistive programs for governmental and/or non-profit support.

09/2002 – 07/2003

Eastern Michigan University Ypsilanti, MI

Receptionist/Safety Escort

Greeted individuals entering the university toward assisting in

determining nature and purpose of visit as well as directing/escorting

them to specific campus locations. Operated campus’ mainline

switchboard assisting callers by providing information, taking

messages, and/or scheduling appointments. Assisted in making and

updating schedules and appointments for department heads and/or

campus events.

08/2000 – 05/2001

Kentucky State University Frankfort, MI

Receptionist

Assisted individuals in their service requests, collections of

deposits/payments, and/or arranged payment plans for billing.

Completed contract forms, updated change-of-address forms, and

issuance of service discontinuation orders. Assisted in answering

questions and providing information about the university’s products and

services.

Contact this candidate