Customer Service Sales

Diego F. Gamboa

**** ******** ******* ******, **********, GA 30004

E-mail: *********@*****.***

(Cell) 770-***-****

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SUMMARY

Talented professional who is bi-lingual (English/Spanish) and results

oriented who has demonstrated success with a track record of consistently

achieving goals. A self motivated customer oriented individual used to

working in a fast paced environment and meeting client expectations while

adhering to the many lab regulations. An accomplished and dedicated dental

technician with strong problem solving, interpersonal and "sense of

urgency" skills.

CORE COMPENTENCES & SKILL SET

Recruiting & Staffing Microsoft Intermediate user Production Controller

Leadership through Team (Word, Excel, Power Point) Quality Skills

Building and Training Demonstrated Sales Builder Resourceful, Sales

Motivator Communication Skills Customer Satisfaction

WORK EXPERIENCE

Dental Science Lab, Lawrenceville, GA

2010-2011

Dental Technician

The following are the tasks completed in this lab:

Models (Crown and Bridge), Dentures set up,Waxing, Bite rims, Acrylic work,

Polish and pumice all different types of retainers, Crown and bridges,

Soldering bands and Study models

Nanston Dental Group, Norcross, GA

2005-2010

Dental Technician

The following were the tasks completed in this lab:

Models (Crown and Bridge),Wire bender, Dentures set up, Waxing, Bite rims,

Acrylic work, Polish and pumice all different types of retainers, Crowns

and bridges, Soldering bands and Study models

European Orthodontic Lab, Cumming, GA

2003-2004

Dental Technician

The following were the tasks completed in this lab:

Wire bender, Polish and pumice different types of retainers, Acrylic work

and Soldering bands

UPS Store, Alpharetta, GA

2000-2002

Customer Service Representative

Ordered office supplies as needed

Sales

Handled all customer records for P.O boxes

Answered customer's complaints, assisted with questions, and recommended

services

Scanned and filed documents

Updated records, files and maintained computer information system

Oversaw cash register operations

Managed and coordinated office equipment

Negocios Contables, Cali, Colombia

1997-1999

Customer Service Representative

*Responsible for balancing transactions, data entry, filed documents, sales

*Ensured daily requirements of position were met

*Provide excellent customer service, handled all customer needs,

recommended services to customers

*Succesfully resolved problems, answered question from customers

*skillfully utilize computer system for daily administrative tasks

EDUCATION

TIMDO University, Cali Colombia

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