Customer Service Maintenance
Resume:
Jose S. Colina
*** ** *** ******, ******* City. Florida 33034
305-***-**** . ********@***.***
Career Objective:
To secure a responsible, challenging and exciting position with opportunities for advancement.
Experience:
ABM Parking Services FEB 2013 - Present
2980 McFarlane Road Suite 210
Miami, Florida 33133
Maintenance Technician
Supervise and maintain all the lamps on good condition and working perfect.
Paint and concrette repair on walls and road way inside the parking building.
Maintain in good condition all the gate machines.
Monitoring accurate merchandise inventory.
Compiling assigned reports and projects correctly and timely.
Casa Devon Apartments JUL 2008 - APR 2012
11250 SW 197 Street
Miami, Florida 33157
Maintenance Supervisor
Supervise completed maintenance work orders.
Maintenance purchase ordersand approvals.
Resolving customer problems timely and effectively.
Monitoring accurate merchandise inventory.
Compiling assigned reports and projects correctly and timely.
Responsible for monitor the maintenance of all electrical, mechanical and plumbing equipments
throughout the property, either by my self or maintenance contractors, maintain records of areas
services.
• Have the building ready for all the inspection made for HUD on each unit, comun areas.
Handy Storage APR 2007 - JUL 2008
350 S. University Drive
Pembroke Pines^ Florida 33025
Assistant Manager
• Promoting Handy Storage in the community.
» Handling cash and balancing receipts, Making collections, posting payments and processing daily
bank deposits accurately and timely.
• Answering phones in a friendly, pleasant and professional manner.
• Maintain accurate records for each customer including contracts, insurance and change of ddress
forms.
• Assists customers with truck rentals at some locations.
• Effectively directs maintenance workers to assist with successful running of the facility and
accomplishment of duties in the Store Manager's absence.
SEP 2005 - MAR 2007
shoma Homes Development Corporation
5835 Blue Lagoon Drive
Shoma Plaza Penthouse
Miami, Fl 33126
Customer Service and Field Supervisor
• Scheduling subcontractors to make repairs at individual properties.
• Maintaining files, paperwork and work orders for each property.
• Supervise clerical staff and Maintenance workers on the field
• Supports timely and accurate administrative processes throughout all job duties .
• Verify work orders completion so that payment can be rendered.
• Conducting field visit to job sites to meet with customer see the complains and found the best way
to fix the problem inside the property .
• Conduct and supervise quality homes inspections with home owners.
MAR 1998-SEP 2005
Hialeah Italian Tile
209 W 21st Street
Hialeah, Fl 33010
Customer Services Developer.
. Selling Granite /Marble and tile floor directly to contractors and customer at the store
showroom or by phone,, Maintain and updated invoices for projevt developer.
. Organize and arrange repair and installation work orders requested by developers and
customers.
. Resolve customer complaints and maintain good customer service., Conduct and supervise tile and granite counter top installation on properties.
Colina Windows and Metals Corporation OCT 1986-FEB 1998
3960 W 16th Avenue
Hialeah, Fl 33012
Salon Voltage Inc. SEP 1989-JAN 1998
211 Navarre Avenue
Coral Gables, Fl 33134
Owner & Company President In both company my Duties was:
• Negotiate prices with vendor and customers,
• Process all purchase orders.
• Scheduling weekly work load
• Maintaining payroll and accounting accounts
• Support sales objetives and revenue growth through.
• Maintains appropriate financial controls and achieves financial goal.building equipment
• Maintain in schedule al the repair and maintenance services for each car and the building
equipment.
• Supervice all the services and installation on the job site.
• Make the customer services the number one priority on both bussines.
Education:
High School Diploma - Habana, Cuba
Miami Dade College - Miami, Florida 1987-1989
Skills:
» Read . write and speak fluent Spanish
• Excellent Interpersonal organizational and telephone communication skills.
• Managerial, time management and budgeting skins.
• Computer literate,
References available upon request
Contact this candidate