Customer Service Sales

Cindy Gonzalez

Phone: 817-***-****

Address: **** *** ****** **

Fort Worth, Texas 76133

E-mail: r *****************@*****.***

Professional Profile My professional background consists of many facets, including but not limited to

giving accurate account of work projects, keeping consistent work ethics, talents,

and creating different ways to keep staff uplifted and helping them to complete all

assignments on time with accuracy. My goals are with high standards and work

ethics. I do my best to complete all goals set out for any particular day and week

expected of me from myself and my employer

Computer Literate 10-key by touch/sight

Word Excellent Communication Skills

Excel (beginner) Customer Service

PowerPoint Hiring/Trainer

Publisher Multi-task

Kronos Payroll Systems Problem Solver/Critical Thinker

Professional Marketing Director/Sales/Trainer

Your Cozy Comfort: 1 year

Accomplishments

• Marketing Director

• Sales

• Trainer

• Web Designer

• Planner

• Promotional Marketing

• On-Site Coordinator

• Customer Service/Problem Solver

• Purchases

• AR/AP

International Sales, Wedding planner, Consultant, Manager

Bridal Dreams: Five Years

• Manager

• Sales/shipping/receive international orders

• Wedding Consultant

• Wedding Planner

• On-site Coordinator

• Wedding Shows/Bridal Fairs

• Retail Sales

• Customer Service/Problem Solver

• Web designer

• Multi-task venues within the business

Parent Liaison/Café Monitor FWISD: Four Years

Assist Principal and Assistant Principals with parental concerns of their student(s) into a

positive direction.

Assist with Kronos Payroll Systems when needed with secretarial staff

Assist office staff with overflow, problem solve issues with parents as well as educate

them through many programs and classes throughout the year.

Create letters and notices for various functions and gatherings, to be sent out to parents,

students and staff; assisting teachers with their copy needs for any given period,

contacting volunteers within PTA and other non-PTA parental volunteer opportunities.

Set up and conduct parental meetings and classes with life concerns such as health,

nutrition and neighborhood issues through meetings with outside vendors, as well as

other such classes within our educational staff.

Assist councilor staff with parental and student concerns with high standards,

confidentiality and integrity within the policies of FWISD

Clean tables and assisting to educate manners in the café while directing children in

orderly fashion to complete lunch, clean up after themselves and line up to wait upon

their teacher during lunch periods.

Customer Service Representative/Sales Knowles Publishing

Create innovative ways to sell new products while keeping within the company’s

guidelines and lawful regulations

Train new reps

Answer questions completely and professionally gaining new prospective clients daily

Problem solver with 93% accuracy

Listen to the client concerns to form an accurate answer

In helping to correct and facilitate any uprising problems

Teacher / Administrator: Private school only: Several Years

. Open / Close facility in a timely manner

. Educate pre-school ages 6 weeks-5 years of age creating curriculum for students within

the age appropriate classes including social studies, language arts, mathematics, art, music

and physical activities to (P.E.).

. Assistant Director 2 years following up all assignments as given

. Address parental concerns about their student’s academic success

Manager: Westcliff Manor Apartments: Three Years

Building the resident quotas from 53% to 98% leased within first six months plus

maintaining contracts and renewal contracts for extended leases from residents while

working on staff.

Keeping staff motivated and on track for all work orders, outdoor and indoor

renovations

Successful evictions and collections

Problem solver with 98% accuracy

Rent Roll collections and notices/budget balancing for the property

Payroll

Hire vendors and laborers for property

10-key by touch/sight

Answer multi-line phones

Hiring/Staffing

Leasing

Typing contracts

Evictions

Court hearings

Multi-task many venues within the business

Work History April 2011-May 2012

Marketing Director/Sales/Trainer Your Cozy Comfort, Fort Worth, Texas

October 1995- July 1998/October 2010-April 2011

International Sales/Consultant, Bridal Dreams, Fort Worth, Texas

September 2007-December 2010

Parent Liaison, Café Monitor F WISD, Fort Worth, Texas

July 1994-February 1995/July 2006-January, 2007

Sales, Knowles Publishing, Haltom City, Texas

October 2003-July 2006

Teacher/Asst. Director, City Kids Day Care, Fort Worth, Texas

October 1999-September2003

Manager/Westcliff Manor Apartments, Fort Worth, Texas

Education Graduate of Mineral Wells High School: Class of 1981

Vocational Office Education (VOE) / Home Economic Children’s Education

(HECE)

Colorado Tech University: ASBA

Colorado Springs, Colorado

Graduate, April 10, 2010

Associates of Science in Business Administration

Certifications: Business Administration Management/Human Resource

Management

Colorado Tech University: BSBA

Colorado Springs, Colorado

(Currently working to complete)

Bachelors of Science in Business Administration

Concentration: Human Resource

Expected graduation date: November 13, 2012

Certifications:

Fort Worth ISD Para Professional Certification

Business Management

Human Resource Management

Business Concepts

Volunteer work:

2007-Current: Lifechurch.tv: Serving the church staff with 5th-6th graders in the

LOOP

What’s Next Kiosk: Helping new Christians become fully devoted followers of

Christ

2012-Current: Neighborhood Needs: Serving over 500 families per month in

getting clothes & food.

Separating and sorting clothes and shoes for those in need.

Placing food items in grocery bags for that in need.

Gathering clothes that NN cannot store, and preparing them for Union Gospel

Missions.

Contact this candidate