CYNTHIA SMITH
ELLICOTT CITY, MD 21043
*******@*******.***
OBJECTIVE: Sales Representative: Establishing a consultative relationship
with customers in order to increase sales and profitability.
EDUCATION: BA from Duquesne University, Pittsburgh, PA - Graduated.
Westat, Inc.
1650 Research Boulevard
Rockville, MD 20850-3195
August 2010 - Present
Interviewer: Data Collector for Field-based Study for the Medicare Current
Beneficiary Survey (MCBS).
. Locate sample persons and conduct computer assisted personal
interviews.
. Update and transmit data and complete project's quality control
measures.
. Compile progress reports
. Accurate data entry skills for complex information reports and CRM.
SARSTEDT, INC.
Newton, NC
October 2004 - April 2011
Account Representative: Responsible for sales of Sarstedt Inc.'s
laboratory products to researchers and scientists of The National
Institutes of Health (NIH). Responsibility for selling clinical and
medical products into existing accounts and establishing new business
within the customer base.
. Identified business opportunities for achieving a customer growth
plan.
. Established marketing and account positioning of clinical and research
products.
. Identified key individuals for high-level calling.
. Developed successful business plan.
NORTHROP GRUMMAN CORPORATION
Forbes Boulevard
Lanham, Maryland
October 2002 - July 2004:
Business Development: Performed marketing /business development activities
to support the Northrop Grumman Space Technology Services (STS) group.
. Identified business opportunities within the Space industry.
. Marketing high-reliability, design, and manufacturing services and
spacecraft hardware products, including power supplies and command
data processors to the Avionics industry.
. Relate corporate capabilities and services to Government customers and
devised the corresponding go-to-market strategies
. Developed relationships within NASA.
. Supported long-range plans. Assess and calibrate win/go
probabilities.
. Managed and supported proposal generation efforts.
. Analyzed existing and anticipated customer requirements and promoted
consideration of company services and products to fill requirements.
. Conducted sales presentations.
. Maintained technical proficiency and consulted with prospective
customers regarding company services, products and solutions.
. Quoted prices and delivery dates and assisted in proposal development.
. Trained on new information technology services, products, and
solutions.
. Focused on short turn-around task order sales to meet and exceed
quota.
UNISYS CORPORATION
8008 West Park Drive
McLean VA 22102
1985-2002 - National Account Executive - Customer responsibilities for
NASA. Identified new business opportunities and major program
opportunities that generated near-term revenue.
. Critical thinking and consultation for C-level customers
. Results-driven sales leadership and sales strategies
. Long-term customer retention and account development
. Year -over-year revenue growth-even in shrinking markets
. A multiyear network of IT and Enterprise customers and solutions
partners.