Customer Service Representative

*** ***. * ******* **. MARRERO LA, *****

225-***-**** ***************@*****.***

LAKEISHA WHITE

FUNCTIONAL SUMMARY

I have been trained for costumer service representative for a year. I’m highly qualified for this position. I enjoy helping people get the best care, service, and answers. I am patient, understanding, and I enjoy working hard. I answer there questions the best way I can and, If I don’t know the answer to the question they’re asking I will but them on a brief hold and look up the answer on Google to insure they get the best answers.

SUMMARY OF QUALIFICATIONS

Certified Nursing Assistance Certification Number: 273657 10/26/2012 - 10/26/2014. My Job is to make sure my patients feel safe, secure, and make them feel like there at home.

Computer Classes 8/11/2002- 5/15/2009

EMPLOYMENT

Our Lady Of The Lake Hospital Baton Rouge, La (receptionist for 2 years 6 Months) Day I Started July, 9 2010. Day I Quitted January 29, 2013

Northridge Nursing Home Baker, La (Ward Clerk For 1 Year 2 Months) Day I Started November 11, 2011 Day I Quitted January 29, 2013

Convergys Baton Rouge, La (Customer Service Representative For 1 Year 2 Months ) Started January 10, 2011 Day I Quitted March 5, 2012 (Take inbound and outbound calls, transfer calls and help my customers get the best answers to there questions.)

EDUCATION

4100 Bronco Lane Zachary la, 70791 Zachary High School 09’

Baton Rouge La, Coursey Blvd. Remington College Associate Degree in Criminal Justice 12’

REFERENCES

1.) Mrs. Young Computer Teacher/Convergys 225-***-****

2.)Leanne Supervisor At Northridge Nursing Home (225) 774- 5212

3.) Diane Hill Supervisor At Our Lady Of The Lake Hospital 225-***-****

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