Certified Paralegal

Jacqueline Stone

*** ****** *** **********, ** **790 860-***-**** email:

****@*********.***

Profile

Certified paralegal with excellent relationship-building skills. Entrusted

with complex issues as a result of ability to take initiative and to

promptly identify and resolve problems and satisfy clients. Capable of

managing multiple priorities in a deadline-driven environment and grasping

new concepts and skills quickly.

Qualifications

. Computer proficient: Microsoft Office Suite, firm management software

(Prevail, Legal Insight)

. Legal research and legal document preparation

. Knowledge of Court proceedings and transactions

. Keen attention to confidentiality and legal ethics

. Excellent clerical and administrative skills, including dictation,

data entry and file maintenance

Relevant Experience

Comprehensive Medical Group, Avon, CT

Administrator (June 2012 - present)

Maintain open lines of communication with electronic health record company,

insurance companies, attorneys, providers and patients to promptly address

and resolve questions and concerns regarding patient bills and medical

claims. Successfully handling appeals cases ($170,000 value in claims)

with Medicare and other insurers.

Cramer and Anderson, LLP/Litchfield, CT

Temporary Paralegal (July 2011 to January 2012)

Assisted attorney specializing in family and civil matters including

drafting and revising pleadings, contracts and agreements using Microsoft

Word. Assisted in filing court documents, motions and pleadings using

state and federal court websites. Created, organized and updated client

files using Microsoft Word and Excel. Maintained extensive contact and

open lines of communication with clients, attorneys and co-workers.

Maintained financials.

State of Connecticut/Judicial Department/Bantam Superior Court, Bantam CT

Temporary Paralegal/Housing Clerk (October 2009 to March 2011)

Individually handled an average of sixty cases each month, including

intake, processing, review and tracking of motions, orders and judgments.

Provided assistance to State and private attorneys and pro-se litigants in

preparing and filing appropriate documents. Ensured accurate entry of

court records and dispositions into case files. Providing excellent direct

customer service accounted for eighty percent of daily responsibilities.

Education

Manchester Community College, Manchester, CT

Paralegal Certificate (ABA Certified Program), 2009

Dean's List, President's List

West Legal Studies Award (for highest academic achievement), 2009

University of Connecticut, Storrs, CT

B.S. Biology/Health Care Management

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