Sales Manager

M atthew D H oughton

** ****** ** ************, ** 30120 - H: 352-***-**** : *********@*******.***

Summa ry

F inancial Manager focused on fostering t rust and cultivating partnerships based on

f inancial accountabili ty and t ransparency.

H ighlights

•

• •

Staff leadership Business performance

i mprovement

• Customer relations

• Polished communication

• Process implementation

skills

A ccomplishments

• Developed highly effective sales t raining strategies as a Sales Manager of a

30 person team.

• “Salesman of the Month” 6 t imes in 2006 on a 30 person team.

• Ranked as a top performer, averaging 12% above sales quota each month.

• Increased web t raffic by 34% by improving and optimizing web content.

• Consistently rose to the management positions.

E xperience

F inance Manager: December 2009 to February 2013

OC Welch Ford Lincoln – 4920 Independence Blvd., Hardeeville, SC 29927

• Planned and negotiated media ads, including TV, radio, print and digital.

• Managed the complete redesign and launch of the company’s website in two

months.

• Creates an official company page on Facebook to facilitate interaction with

customers.

• Analyzed utilization and capacity against performance goals.

• Analyzed pricing and sales for all business products.

• Developed financial analysis reports and presentations by applying acquired

f inancial principles.

• Consistently averaged $900 per vehicle retailed on back end products.

I n te rnet Manager: A ugust 2009 – December 2009

V aden N issan – 10421 Abercorn St., Savannah, GA 31419

• Organized weekly sales reports for the sales department to t rack product

success.

• Created new processes and systems for increasing customer service

satisfaction.

• Achieved high sales percentage with consultative, value-focused customer

approach.

• Developed highly empathetic client relationships and earned reputation for

exceeding sales goals.

• Generated sales inventory reports in Excel with data from a variety of

sources, maintaining a 100% accuracy rate.

I n te rnet Manager: December 2008 – Julyl 2009

Chatham Par k way Toyota – 7 Commerce Way, Savannah, GA 31405

• Managed quality communication, customer support and product

r epresentation for each client.

• Promptly responded to general inquir ies from clients, staff, and potential

customers via mail, e-mail and fax.

• Guaranteed positive customer experiences and resolved all customer

complaints.

• Compiled weekly monetary reports and records for store managers

Sales and Leasing Consultant: J une 2005 – December 2008

Savannah Toyota Scion – 11101 Abercorn St., Savannah, GA 31419

• Identified Prospective customer using lead generating methods and

performing an average of 60 cold calls per day.

• Developed tool to t rack and monitor personal sales opportunities, deal in

p rogress and finished contracts.

• Consistently met and exceeded department expectations for productivity and

accuracy levels.

• Described use and operation of merchandise to customers.

• Shared product knowledge with customers while making personal

r ecommendations.

• Worked as a team member to provide the highest level of service to

customers.

C ertifications

Ford Star

M ater Certified in Finance Management, Sales Management, In ternet Sales

M anagement, Sales and Leasing Consultation

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