Customer service, cashiering, data entry

Cheeran Louray McNeal-Harrelson

***** ***** *** *******, ******** 48213 *********@*****.*** 313-***-****

OBJECTIVE .

In quest of enriching an opportunity in the field of retail, with an esteemed organization, where I can explore and develop my customer

service skills and to help the organization achieve its goals.

EXPERIENCE

H&R Block Detroit, Michigan November 2012 - Present

Client Service Professional (Seasonal Administer)

Scheduling, confirming, and check-in appointments.

Faxing, Xerox copying, processing private documents.

Data entry, answer multi line (4) phone, Take in inventory.

Invoice, and schedule appointments for employees.

Maintain neatness of office and processed payments.

Balance till at the beginning and end of shift

Assist in the end of the season shut down.

Kmart Westland, Michigan November 2011 - January 2012

Cashier

Greet customers with a positive and friendly smile

Process cash transactions via cash, check, money order, credit, or debit card.

maintain a neat and orderly work area, and answer customer questions.

Chandler Park Family Aquatic Center Detroit, Michigan May 2008 - September 2011

Cashier/ Runner

Greet customers with a positive and friendly smile

Process cash transactions via cash, check, money order, credit, or debit card.

maintain a neat and orderly work area, and answer customer questions.

Open and close kitchen, t

ake orders, call out orders

Meijer Canton, Michigan April 2011 - August 2011

Cashier

Greet customers with a positive and friendly smile

Process cash transactions via cash, check, money order, credit, or debit card.

maintain a neat and orderly work area, and answer customer questions.

The UPS Store Westland, Michigan March 2010 - April 2011

Sales clerk

Greet customers with a positive and friendly smile

Process cash transactions via cash, check, money order, credit, or debit card.

maintain a neat and orderly work area, and answer customer questions.

Scan and ship customer packages, package items with proper packing material.

Open and close mailboxes for new and current customers

pick up mail, distribute mail to the proper mailboxes.

Handle client complaint reports.

EDUCATION

Osborn High School Detroit, Michigan July 2008

Diploma, GPA 2.8

Everest Institute Detroit, Michigan October 2009

Pharmacy Technician Diploma

Honors:

Dean's List, Winter 2009

Dean's List, Spring 2009

Dean's List, Summer 2009

SKILLSProficiency in Microsoft excel, outlook, word, powerpoint, and access.

Type 30 wpm, familiar with the use of a switchboard.

Five(5) year experience in customer service and retail.

References are available upon request.

Contact this candidate