Technical Writer

Jennifer B. Oakley

*** ****** ****, ********, ** 72120 cell: 501-***-**** home:

501-***-**** e-mail: ***************@*****.***

Education

. Bachelor of Arts, Professional and Technical Writing, University of

Arkansas at Little Rock

. Bachelor of Arts, Psychology, University of Arkansas at Little Rock

Work Experience

Revenue Technician - TEMP, Heifer International, Little Rock, AR

November 2012 to April 2013

. Assisted in processing all incoming revenues from donors, researching

any transactions with any processing issues

. Assisted all other Revenue Accounting team members with any projects

or tasks as necessary, including invoicing vendors

. Reconciling accounts and working with donated stocks

. Created and sent tax deduction letters to donors

. Checked stock market to determine value of stock gifts from donors

Fiscal Officer, Arkansas Martin Luther King, Jr. Commission, Little

Rock, AR

March 2010 to August 9, 2012

. Oversaw and implemented the agency's fiscal activities

. Developed and monitored annual and biennial budgets, forecasting for

the agency's present and future appropriation and fundraising needs

. Presented and disseminated fiscal information to the public, stake

holders, legislative committees and commissioners

. Executed all aspects of the agency's accounting performed at the

agency level, which included purchasing, a/r, and a/p for both state

appropriated accounts and outside un-appropriated bank accounts

. Prepared quarterly, annual and biennial reports for the commissioners

as well as state legislation, including our annual AR State Risk

Assessment Report and our annual AR State Closing Books report

. Prepared for annual audits performed by the State of Arkansas

Legislative auditors

. Responsible for researching and procuring grant funding as well as

private funding, from state and private entities

. Managed grant funds and private donations within each entity's

guidelines.

. Reported grant fund and private funds usage when required according to

state and private entity guidelines

. Successfully procured approximately $100,000 in grant funding as well

several thousand dollars in donated funds and in-kind goods and

services from private entities

. Project manager for two volumes of the Arkansas African American

History Makers Coloring Book (Volumes 3 and 4) which included all

phases of planning, research, development, writing and editing

content, layout, budgeting, bidding, payables, receivables,

production, storage, tracking distribution, writing successful grant

proposals for funding, ensuring project stayed within the scope of the

grants and budget.

. Assisted the program coordinator, when necessary, with event

coordination

. Prepared budgets for each agency event

. Travelled with Executive Director as necessary to secure funding for

various projects and events

. Secured venues, catering and travel arrangements for all participants

and staff for each event

. As required, attended each agency event, which were held approximately

10 times per year. Duties included Assisting the Executive Director,

managing VIP guests, and disbursing payments to vendors and guest

speakers

Church Administrator, Park Hill Presbyterian Church, North Little

Rock, AR

2008 to 2010

. Produced as well as wrote articles for the weekly worship bulletin and

the monthly newsletter, which allowed usage of my writing skills,

creativity and editing abilities

. Managed all aspects of a/r, a/p, payroll, including monthly and yearly

tax reports and W-2's., g/l, purchasing, as well as completed bank

reconciliations

. Produced month-end financial reports for the church treasurer and

Session

. Scheduled all church activities, coordinated events, oversaw all

outside groups usage of our facilities

. Maintained the master calendar

. Provide aid for indigent individuals and families

. Handled all other administrative aspects as necessary

Accounting Manager, Ellis Williamson, CPA, Little Rock, AR

2006 to 2008

. Processed tax returns

. Prepared sales tax reports

. Maintained all aspects of books for several clients

. Processed necessary tax reports, monthly, quarterly and yearly

. Ensured the client has accurate records for accounting and tax

purposes

. Responsible for billing clients and maintaining billing information

. Responsible for dictation, typing letters to clients and government

agencies

. Filing, copying and maintaining office supplies

Accounting Manager/Executive Assistant, BK Moulding Supply, Little

Rock, AR

2005 to 2006 AND 1999 to 2001

. Responsible for all aspects of a/r, a/p, payroll and g/ as well as

monthly, quarterly and year end taxes and W-2's

. Completed bank reconciliation and month-end procedures

. Produced bids for several jobs for many of our commercial accounts

such as Dillard's, UAMS, AR Children's Hospital, AR Game and Fish, CDI

contractors and various agencies with the State of Arkansas, as well

as for our smaller customers

. Assisted our president in procuring many of these larger clients

. Responsible for most purchasing decisions

. Responsible for answering phones, taking customer orders, maintaining

client files

. Ran errands, made occasional deliveries and maintained all office and

shop supplies

. Framed various pieces, cut glass, plexi-glass and foam board, mounted

prints/photos and utilized our computerized mat cutter to help our

framers with overflow framing when needed.

. Created a monthly newsletter for our clients to keep them informed of

new products and pricing

. Created appointment cards for our salesmen to give to their clients

. Planned all aspects and executed our annual Christmas parties and Open

Houses as well as creating the invitations

. Made travel arrangements and coordinated schedules of several

departments

Teacher, Miss Selma's School, Little Rock, AR

2002 to 2004

. Worked with a co-teacher teaching thirty-two 3- year old children

. Responsible for all aspects of the children's care

. Planned lessons, art projects and coordinated all activities

. Scheduled parent conferences bi-annually, charted the children's

progress and made recommendations for their placement the following

school year

. Composed several letters to parents during the course of the school

year

. Planned and decorated the classroom each month with its corresponding

theme

. Planned and executed the children's end of the year musical program

Internships held

Intern, Technical Writer, Arkansas Blue Cross Blue Shield, Little

Rock, AR

February, 2007 to May, 2007

Intern, Technical Writer, The Society for Technical Communicators,

Central Arkansas Chapter

August 2006, to December, 2006

Intern, Support Specialist, Acxiom Corporation, Conway, AR

2004 to 2005

Honors and Activities

. Chancellor's List several semesters for minimum GPA of 3.5

. Recipient of the James H. Fribourgh Scholarship, Spring 2003

. Member of the Society for Technical Communicators

Additional Skills

. Proficient in AASIS Accounting System (State of Arkansas)

. Proficient in MS Word, MS Excel, Microsoft Publisher, QuickBooks, Word

Perfect, Outlook, Peachtree PowerPoint, ProSystem, RoboHelp and

Recruitmax.

. Knowledge of PeopleSoft, Fireworks and SourceForge

. Excellent research skills

. Project management skills

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