Metallurgical Engineer
Resume:
AHMET TEKIN
*******@*****.***
PROFESSIONAL SUMMARY
Experienced engineer and entrepreneur with background as production, quality, pre and post-sales
engineering. Skilled at building relationships with clients and customers by listening to and address their
needs. Experience with managing teams of up to 10 employees, managing budgets and creating marketing
content to reach targeted audience.
WORK EXPERIENCE
SULTAN GYRO Lyndhurst, NJ
Opened a restaurant when spouse was relocated to the East Coast Grew the business to 8 full-time staff
and sale of $800K+.
Chef/Owner 2001-2012
• Founded a casual restaurant focused on cuisine from middle-east region. Target was quick dining
and takeout.
• Operated and supervised the whole operation; financials, hiring, food preparation, serving and
marketing
• Responsible for 8 employees; hiring, training, and scheduling their shifts.
• Grew business from $0 to $800K by creating quality, accessible cuisine and clever marketing
opportunities.
• Sold business in 2012.
TEKNO-TERM HEAT TREATMENT INC. Istanbul, Turkey
Joined this metal heat treatment facility in Istanbul which offers heat treatment services to manufacturers
of metal parts and fasteners companies.
Quality Engineer 1997-2000
• Practiced Quality engineering principles to resolve processing problems in order to improve
production results with regards quality. Assisted processing department by reviewing Heat Treat
temperature, atmosphere and alarm charts to meet quality standards.
• Developed quality inspection plans together with the corresponding team.
• Worked to map properties to customer requirements in order to meet quality demands.
A.W. CHESTERTON Istanbul, Turkey
Joined leading international provider of customized programs and solutions company that combines
hands-on support and technical support with fluid sealing systems, protective coatings and industrial
maintenance products .http:// www.chesterston.com.
Technical Sales Engineer 1995-1996
• Provided pre-sales support by consulting with potential customers, understanding their problems
and devising optimal support solutions and technical proposals.
• Communicated system performance benchmarks, product failure analysis, product
recommendations, custom designs, and complex engineering analysis in order to help customers
understand performance.
• Created and presented proposals for support solutions to technical personnel at different
levels/roles within targeted industries.
• Managed post-sale customer support including, but not limited to, troubleshooting, in-field
support, product (industrial sealing, mechanical seal, and/or rotating equipment) failure analysis,
and documentation.
• Quickly resolved customer issues, built positive customer relationships, and promoted the highest
levels of customer satisfaction.
EGE-FERRO Istanbul, Turkey
Ege Ferro is Turkish subsidiary of Ferro which is has long been the world’s leading supplier of porcelain
enamel and we are closing in on a century of meeting consumers' needs. As a global technology
innovator and manufacturer, we provide state-of-the-art porcelain enamel products to industries that
demand high quality and durability in their finishes. Industries such as major appliances, sanitary ware,
water heaters, cookware and grills, and building panels are just a few of the many that desire the quality
of Ferro porcelain enamel- from their website-http://www.ferro.com
Shift Engineer 1993-1995
• Performed development/manufacturing work on projects related to porcelain enamel coatings and
processes. Such as; formulating, evaluating and testing glasses as well as milling, applying, and
testing porcelain enamels.
• Participated in production runs and trials of glass frits and/or milled powders to ensure end-user
acceptance and quality.
• Consulted with other R & D, manufacturing, and sales/marketing personnel on projects and
problems.
• Maintained traceable record of activity in ISO-compliant manner in lab notebooks, production
books, and mill order books.
• Provided progress reports, periodically, to supervisor in order to maintain consistency of
production.
EDUCATION
Istanbul Technical University, Istanbul/Turkey
B.S Metallurgical Engineer, 1991
LEADERSHIP AND EXTRACURRICULAR EXPERIENCE
Event Coordinator: Managed events for I.T.U Society journal, “Today’s Turkey”
Ambassador: Promoted I.T.U to prospective students, parents and alumni
Swimming: I.T.U Student Association Intramural swimming team
Volunteer: The Society for the Prevention of Cruelty to Animals (SPCA), Istanbul, Turkey
LANGUAGES AND COMPUTER SKILLS
Fluent in Turkish, English
High level of proficiency in Excel, PowerPoint and Word
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