Customer Service Data Entry

Denise W. Tharpe

**** ******* ****** ****

Cordova TN. 38016

901-***-**** cell

**************@*****.***

Objective: To obtain a challenging and rewarding career that will allow me to

utilize my education and years of skills for career advancement and personal growth.

JOB EXPERIENCE :

03/2010 – Present Memphis City Schools

SMS Office Coordinator

Duties include: Training new employees, data entry, typing, filing, generating monthly reports,

enrolling and withdrawing students, answering phone, customer service, overseeing entire office.

08/2008- 02/2009 –Memphis City Schools – Clerical Assistant - Duties include assisting

General Office Secretary with daily office operations. Typing, filing answering phone, customer

service data entry.

01/2007 - 12/2007 Advance Service Incorporated (GE) Memphis TN

Administrative Customer Service

Responsible for training employees. Assist customers with their GE products over the phone. Met

weekly sales goals to enhance company revenue.

01/2001 -12/2006 Cherish The Children Memphis, TN

Owner/Director

Responsible for overseeing all operations of the facility,

maintaining a safe, healthy and stimulating classroom,

environment; and provide constant supervision of children at all times.

Interviewed, hired and trained new employees. Interact with students to ensure all needs were met.

Supervise, plan and implement enrichment activities/programs and curriculum for classroom setting.

07/1993 -12/2000 Sr. Achievement Temp Agency Memphis, TN

Legal Specialist

Responsible for performing a wide variety of

clerical duties including typing, data entry and filing

Receive, sort and distribute incoming and outgoing mail

Research proof of delivery for various court hearings, Receive sort and distribute incoming

correspondence on a weekly basis.

08/1988 - 06/1993 Juvenile Court Memphis, TN

Clerical Specialist

Responsible for performing a wide variety of

clerical duties including typing, data entry and filing, answering phone, administrating paternity test.

Other Duties include customer service and performing monthly reports. Interacting with clients on a

daily basis.

EDUCATION :

1983-1986 Bay Ridge Christian College Bay ridge, TX

AA / Leadership / Education

2008-2012 Strayer University Memphis, TN

BA in Business Administration/ Human Resources in December 2012

SKILLS : Training, data entry, 10 key machine, type 60 wpm, copying, all Microsoft software, word,

excel, power point, spreadsheet and publisher.

REFERENCES: All References furnished upon request

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