Manager Quality Assurance

David L. Swadley

816-***-**** ***** N Laurel Avenue *********@*****.***

Kansas City, MO

linkedin.com/in/dlswadley

SUMMARY

Senior Quality Manager focused on goal setting, measurement, and continuous improvement. Expertise in

developing ISO/TS quality systems and processes, process improvement, corrective action, supplier quality

assurance, training, sales support, project management, and operations management. Facilitates and

motivates others toward success.

PROFESSIONAL EXPERIENCE

HALDEX BRAKE PRODUCTS CORPORATION2005 - 2013

Director, Product Development Processes, Kansas City, MO (2012 – 2013)

Defined and implemented global processes at the corporate level that resulted in accuracy, consistency,

expediency, and cost savings.

• Reduced global Advanced Product Quality Planning (APQP) costs through standardization of the

proposal, prototype, and launch processes.

• Improved Corrective Action in North America through adaptation of the 8D process, intense training

on root cause analysis techniques, and communication with customers.

• Increased focus and resolution in the global Deviation process to eliminate repeat issues. Decreased

the number of active deviations by 80% in North America within 6 months.

Manager, Quality Systems Improvement, Kansas City, MO (2008 – 2012)

Improved the effectiveness of the quality systems/processes at the corporate level.

• Developed and implemented an early-alert system for North American field concerns which resulted

in increased problem visibility and a 5% reduction in response/resolution time back to the customer.

• Launched and administered monthly global Cost of Poor Quality (COPQ) reporting at the staff level

which resulted in reductions of 10% in warranty costs and 20% in premium freight costs through focused

resolution activities.

• Developed and implemented a global “Customer Notification of Product Change” process to

standardize approach and correct misinterpretation of ISO/TS 16949 requirements by global

manufacturing sites.

• Initiated monthly global Product Health reporting via product line warranty meetings that identified

necessary product improvement activities and led to warranty reduction, increased first time pass rates

(FTPR), and improvements in delivery fill rates at manufacturing sites.

Plant Manager, Prattville, AL (2007 – 2008)

Provided leadership, direction, and resources to meet or exceed goals and objectives in a production facility

of over 250 employees with an annual budget of $12M.

• Increased customer order fill rates from less than 60% to greater than 90% in less than one year

through process improvements, schedule adjustments, and the implementation of Kanban systems.

• Implemented monthly key process indicator (KPI) meetings that kept management focused on

predictors that drove continual improvement activities.

David L. Swadley Page 2

Quality Assurance Manager, Prattville, AL (2005 – 2007)

Developed the quality system management strategy for the facility.

• Provided leadership and training in ISO/TS 16949 and general quality concepts that resulted in

successful third party audit results and supported continual improvement activities.

• Developed a customer focused continuous improvement program that focused on customer

feedback, metrics, reporting, and analysis. Efforts resulted in significant reductions in manufacturing

scrap (-25%), productivity increases (+18%), and improvement of employee morale (+15%).

FEDERAL MOGUL FRICTION PRODUCTS 1989 - 2005

Manager, Quality Assurance, Orangeburg, SC (2000 – 2005)

Developed the quality management strategy for the facility.

• Initiated waste/scrap minimization programs and defined teams that focused on prevention and/or

early detection of discrepant design or manufacturing processes, resulting in the plant-wide

implementation of prevention and detection Poka Yokes, material consumption savings, scrap reduction,

process output improvements, and cost of poor quality (COPQ) reduction.

• Led APQP teams in the successful launch of over 20 new original equipment (OE) disc brake part

numbers.

Manager, Quality Assurance, Winchester, VA (1989 – 2000)

Developed the quality management strategy for the facility.

• Developed, implemented, and administered ISO, QS, and TS operating systems for the Friction

Products Division.

• Developed and implemented a Supplier Quality Assurance program to partner with suppliers and

assist in improvements to their supplied product or its manufacturing process.

ADDITIONAL RELATED EXPERIENCE

Began career in Product Design for Abex Friction Products managing a group of 6 drafters. Was recruited

internally to Development Engineer in the R&D group. Responsible for formulation of friction materials and

development of processes to manufacture. Awarded 2 U.S. patents and received the ABEX President’s

Award for outstanding achievement.

EDUCATION

Bachelor of Business Administration, Shenandoah University, Winchester, VA.

AWARDS / CERTIFICATIONS / PATENTS

• Annual Industry Award for Academic Excellency, Harry F. Byrd, Jr. School of Business, Shenandoah

University, Winchester, VA, 1990.

• ISO/TS 16949 Lead Auditor Certification.

• Awarded 2 U.S. Patents.

• US Patent 5,083,643 – Noise Abating Brake Shoe: A.R. Hummel, D.L. Swadley.

David L. Swadley Page 3

• US Patent 5,407,036 – Noise Abating Brake Shoe: A.R. Hummel, D.L. Swadley.

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