Efficient & Ethical Virtual Support

Noah Howland

**** ********** ***** **

Albuquerque, NM 87120

Phone: 505-***-****

Cell: 505-***-****

E-Mail: ***.****@*****.***

Career Overview

I have been an IT marketing & website consultant as an independent contractor for the past 5 years to current. I'm currently looking to change my career path in IT while furthering my college education. My duties included providing maintenance of business websites, designing published and web advertisements, creating meta tags and implementing SEO to the company's website.

Qualifications

Technical help desk experience

Strong analytical skills

Web content management

Proficiency in TCP/IP protocols

Information security

Document management

Information security

Network asset management

UNIX/LINUX

Optimizing and performance tuning

Excellent problem solving skills

Customer needs assessment

Technical Skills

Skills Experience Total Years Last Used

HTTP/Apache, DNS/BIND, SSH, SNMP, DNS, DHCP, FTP Yes 5 Currently

Windows, Unix, Linux, Mac OSX, VMWare Yes 12 Currently

Accomplishments

Designing print and web publications to advertise for local businesses I contracted to. Use of SEO & meta tags implementation. Implemented several strategies that successfully increased sales and improved client retention rates.

Promoted to Senior Loan Officer after 9 months of employment.

Work Experience

January 2009 to Current

CSM Pro Albuquerque, NM

IT & Website Consultant

Gathered and analyzed market information and used findings to define product strategy. Troubleshot and resolved internet connectivity and general software and hardware issues.

April 2004 to September 2008

Consolidated Mortgage Seattle, WA

Senior Loan Officer

Assisted senior-level credit officers with complex loan applications. Interviewed an average of 25 mortgage loan applicants per month. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Educated customers on the variety of loan products and available credit options.

Education and Training

2001 ITT Tenchical Institute Seattle, WA

1999 Cibola HS Albuquerque, NM

High School Diploma High School

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