Manager Nurse
Resume:
Curriculum Vitae
Cassandra Lee Wood
Broomfield, CO 80020
Cell: 303-***-****
Email: **************@*****.***
Personal Statement
I have a strong clinical, educational, and management background. In
any job I have had I have sought the opportunity to educate other
medical and nursing personnel.
I have been nursing program faculty, staff educator, preceptor,
patient educator, and disease state manager. I have over ten years
nursing management experience in a variety of settings. I have been a
team supervisor in a telephone-triage call center and a disease-state
team supervisor in a call center.
During my employment with Kaiser Permanente I was a nursing educator.
I assisted in developing the curriculum for new nurses to attend a
telephone triage, advice, and documentation class. I was instrumental
in developing the process by which new nurses could get the most up to
date copy of the telephone triage guidelines manual. I developed the
curriculum for the preceptor program. I was the clinical lead on
developing a documentation tool, for member's electronic medical
records, for use in the Infectious Diseases department at Kaiser. This
tool was utilized for the case management of members on long-term
intravenous antibiotics.
My MSN is in nursing education and I obtained the degree online. I am
prepared to assess the learning needs of adult learners and apply
teaching strategies to meet those needs. Currently, I teach a
nutrition class in an online environment, holistic nursing content,
and anatomy and physiology in an online classroom.
Skills
o Advanced Internet & Email Skills
o Text Processing Skills
o Competent in Microsoft Office software
o Proven verbal and written skills
o Able to work well on Teams and Independently
o Organizational Skills
o Problem Solving Skills
o Critical Thinking Skills
o Curriculum Development Skills
o Researching Skills
o Strong Interpersonal Communication Skills
o Engaging Target Audience
Education
Diploma in Nursing The Beth-El School of Nursing
Three-year diploma in nursing
Baccalaureate in Science of Nursing University of Phoenix
Master of Science in Nursing with an emphasis in nursing education
South University Online MSN program
Computer Experience
I am proficient in Microsoft Office Products including Outlook, Word,
PowerPoint, and Excel. I can attach a document to a website, I am an
expert on Epic software and I trained other employees in the use of
Epic software when it was deployed in the Kaiser Permanente system. I
have taken > 48 credit hours as an online student, I can attach PDF
files to a website, I am an expert in literature search engines, and I
can collect data for reports and analyze that data. During my
graduate practicum, my experience involved clinical simulation focused
on paediatrics at Front Range Community College. My students have told
me they have learned more about APA style writing from me than in
other courses they have had.
Current Employment
o Western Governor's University
o Student Mentor for the School of Health Professions RN to BSN
Program
o November, 2011 to Present
o Kaplan University
o Professor for the School of Nursing,
o March, 2011 to present
Work History
University of Phoenix Axia College- Adjunct Online Factory. I taught a
course in nutrition.
March 2009-April 2012
Staff nurse in primary care Kaiser Permanente, Colorado Region
Hired January 2002 - September, 2009.
During my tenure with Kaiser, I also held positions as a nursing
educator and charge nurse.
Assistant Director of Nursing Services Boulder Medical Center
October 2000 - October 2001
I was the hiring manager for fourteen departments in a multiple
specialty group clinic. I was responsible for the annual budget in
each department, training (orientation and continuing education), and
hiring, establishing facility set-up for new physicians, analyzing
work flow processes, advocated for improvements in personnel additions
after conducting a needs evaluation, worked with the structural
engineer to design a space for a telephone nurse within an Internal
Medicine Department.
Population Care Management, Team Supervisor of Asthma Care Managers
McKesson Health Systems Call Center
July 1996 - October 2000
My last position at McKesson was the team manager for asthma care
managers. This was a new program and I was able to develop curricula,
teach, supervise, and coach nurses in telephonic-based asthma care. I
also held positions as a telephone-triage team supervisor and as a
telephone triage nurse.
Emergency Department Staff Nurse Avista-Adventist Hospital
May 1993 - January 1997
During my tenure at Avista, I was a shift administration supervisor
and emergency department nurse. As the shift supervisor, I was
responsible for bed assignment for admissions, determining staffing
based on patient population, I was the back up for the emergency
department, and I gave input as needed to department managers about
staff performance.
Hospital Supervisor Pomerado Hospital
January 1985 - April 1993
During my tenure at Pomerado Hospital, I was an emergency department
staff nurse, assistant nurse manager in the emergency department, and
hospital shift supervisor. As an assistant nurse manager, I was on the
committee for the re-design of the ED. I had day-to-day
responsibilities for managing the Emergency Department. I contributed
to several updates on JCAHO policies and procedures prior to the
hospital-wide review of accreditation. I gave feedback to nurses on an
as needed basis and contributed to the feedback given at annual
evaluations.
As a hospital shift supervisor, I was responsible for representing the
administration after-hours. I determined staffing needs for the next
shift, I filed acuity reports, I transported need materials to the
departments, and I transported patients from the emergency department
to the units where they were being admitted.
Staff Nurse in the Emergency Department Memorial Hospital
June 1979 - July 1984
Awards and Recognitions
Maintained and graduated with a 4.0 GPA in Graduate School
Summit Award 2005-Nursing Education Regional Recognition
ED Nurse of the Year at Avista Hospital-1995
Sigma Theta Tau inductee June, 2011 through the South University
Chapter
Reference List
Susan Clark
Team Lead RN
Amy Daly RN, MSN
Preceptor for Kaplan University
04/02/09
Rita J. Williams, Operations Process Manager
Kaiser Permanente Colorado
Rock Creek Medical Offices
280 Exempla Circle
Lafayette, Colorado 80026
****.***.********@**.***
RE: Cassandra Wood, RN
To Whom It May Concern:
It is a privilege to write this letter of recommendation on behalf of
Cassandra Wood, RN, who I have known for the past 6 years.
Cass directly reported to me in a staff RN position, doing primarily
triage and telephone assessment and advice. She has held this
position for approximately 2 years. Prior to this position, she
worked within KP for 2 years in the Infectious Disease department, 1
years as a Regional Nurse Educator, and 1 year as a Charge Nurse.
As her direct supervisor, I found Cass to have a vast fund of
knowledge, drawing not only from her previous experience in KP
positions, but also from her nursing experience outside of KP,
including 18 years in the Emergency Department. She took a seasoned,
mature approach to problem-solving. She was bright, articulate, and
brought alternative insights to the primary care department
(pediatrics, internal medicine, family medicine, and trauma).
Additionally, I found Cass to be an intelligent, compassionate,
flexible, and hard-working individual who possessed strong
organizational skills, and the ability to manage multiple tasks even
during our busiest schedules. She displayed good verbal and written
communication skills. She was a quick learner and eager to learn the
department's computerized workflows. She maintained good
relationships with patients, co-workers, and physicians.
In my tenure as her nurse manager, I found Cass to be fully competent
and effective in her telephone triage, telephone assessment and
documentation skills. She was friendly, out-going, helpful, and caring
toward other staff, providers, and our patients. Cass showed great
leadership potential, and had expressed interest in leadership and
management positions within KP.
It is a pleasure to have this opportunity to recommend Cass. I can
strongly recommend her and I know she will be successful in her
professional endeavors.
Respectfully,
Rita J. Williams, Operations Process Manager
(electronically signed)
Contact this candidate