KEVIN A. MILSTEIN
Tinton Falls, NJ 07712
E-Mail: **************@*****.***
WORK HISTORY
Business to Business/Consumer (July 2005 to Present)
June 2010 Regional Account Manager
to present Smart Circle International (Marketing Company)
I was responsible to solicit over $10M of new business. I hunted and closed
new franchise accounts at Burger King, Subway and Dunkin Donuts with over
500 locations, exceeding my sales quota. My new accounts also included
Hotels, Golf Courses, Spas, Sports Teams, Restaurants, and Family Fun Venues.
July 2005 Vice President of Sales & Marketing
to June 2010 Big Apple Entertainment
for Tony & Tina’s Wedding (Off Broadway Show)
Exceeded ticket sales goals of $3M annually for Headline Shows in Las Vegas,
New York, Miami and Bermuda.
Business to Business (November 1986 to June 2005)
March 2003 Director of Sales & Marketing
to July 2005 Hilton Newark Gateway, Newark, NJ (PHM Management)
Responsible for all Sales and Marketing aspects of this 260 room full
service luxury hotel with 20,000 square feet of flexible meeting space
in Newark, New Jersey. Room revenues are currently at $10 million
per year. Catering revenues are currently at $3.5 million per year and
a la carte food and beverage is currently at $2.5 million per year.
Directly supervise Reservations Department, 3 Room Sales Managers,
2 Catering Sales Managers, a Convention Service Manager, as well as
2 Administrative Assistants. Specific responsibilities include $16 million
in total revenue, as well as all Sales and Marketing aspects for total hotel
and Food and Beverage Department.
January 2002 Director of Sales & Marketing
to March 2003 BerkeleyCarteret Hotel, Asbury Park, NJ (Global Management)
Responsible for all Sales and Marketing aspects of this 250 room full
service resort hotel with 40,000 square feet of flexible meeting space
in historic Asbury Park, New Jersey. Room revenue is approximately
$5 million and food and beverage revenues total approximately $6 million
per year. Directly supervise 2 Sales Managers, 2 Catering Managers, a
Convention Services Manager, as well as reservations. Specific
responsibilities include $11 million in annual revenues, as well as
instituting selective sell guidelines for sleeping rooms, including
minimum stays and close to arrival, etc. In addition to instituting
select sell guidelines for all meeting space as well, responsibilities
also include all Sales and Marketing of the restaurant and lounge.
March 2001 Regional Director of Sales
to January 2002 Ramada Hotel & Conference Center, E.Windsor, NJ (Hotels Unlimited)
Responsible for all Sales and Marketing aspects of 3 Ramada Hotels, a
Conference Center and a Days Inn Hotel. Room revenues of the 4 hotels
total $12 million and food and beverage revenues of $8 million. Directly
supervise 4 sales offices, including 10 Sales Managers, 6 Catering Managers,
2 Conference Service Managers, and all reservation departments. Specific
responsibilities include monthly room budget and catering forecast for
all properties, developing annual marketing plans, as well as adjustment
of customer room rates to ensure proper market mix is maintained.
Responsibilities also include setting up and instituting select sell guidelines
in conference center as well as hotels.
November 1999 Director of Sales & Marketing
to March 2001 Sheraton Hotel Rittenhouse Square, Philadelphia, PA (G.F. Management)
America’s First Environmentally Friendly Hotel. Responsible for all Sales
and Marketing aspects of this 200 room hotel with 10,000 square feet of
meeting space. The hotel is located on historic Rittenhouse Square. Annual
revenues include $8 million in room revenue and $3.5 million in food and
beverage revenue. Directly supervised 3 Sales Managers, 2 Catering Managers,
and 2 administrative employees. Directly responsible for citywide conventions,
Pharmaceutical Companies and further development in corporate SMERF, as
well as all aspects of catering.
March 1997 Regional Director of Sales & Marketing
to October 1999 Ashbourne Country Club, Philadelphia, PA (Matrix Hospitality)
Responsible for all Sales and Marketing aspects of 2 Country Clubs in
Philadelphia with annual combined revenues of $8,000,000 for food, beverage
and membership sales. Directly supervised 2 Membership Directors, 4 Sales
Managers, and 3 Administrative Staff. Developed and increased outings,
membership and catering by aggressive sales and marketing promotions.
November 1992 Director of Sales and Catering
to February 1997 Holiday Inn Center Point, Jamesburg, NJ (Matrix Hospitality)
Responsible for planning and execution of aggressive marketing and sales
operation to exceed budgets of $4 million in room sales and $3.75 million in
food and beverage sales. Training responsibilities included: weekly yield
management meetings with sales and desk staff to raise the average rate 14.5%
with the overall occupancy 23%. Ensured proper up selling skills of the
restaurant staff to increase the average check; developed a weekly training
program for desk personnel with emphasis on improved customer service.
Specific responsibilities included: allocate $750,000 in marketing expenses to
proper avenues; presented results of sales activity and financial statements to
owners on a monthly basis; contributed to achievement of net operating income
totaling $2 million.
November 1986 Area Director of Sales
to October 1992 Director of Sales and Marketing
Sales Manager
Prime Hospitality
Hilton, Sheraton and Holiday Inn properties throughout New Jersey and
Pennsylvania.
Exceeded sales goals both Personal ($1.5M) and Team ($8M) every fiscal year.
EDUCATION
Rider College – Lawrenceville, NJ