Customer Service Sales

Cindy Bury

***** ********* ****** ********, * I *8317

586-***-**** *******@*****.***

PROFESSSIONAL SUMMARY:

Serious individual who takes pride in strong work ethics in honesty, integrity, hard

work and dedication. I possess strong verbal and interpersonal communication

s kills resulting in excellent customer relationships and with co-workers as well. I

am highly effective at balancing and prioritizing multiple tasks, meeting goals and

deadlines. My organization skills are excellent, with a proven record of showing

a ttention to every detail and with t rue accuracy. Known for my commitment to

quality and excellence. I am very insightful and motivated to continually learn and

gain from experience. You will find me reliable, determined and successful at

completing tasks above expectations. I am a very creative thinker, a team player and

have the abili ty to motivate and t rain others. I love life, people and the opportunity

to make any environment better.

EXPERIENCE:

Lawn/Home Services 1/09 –

P resent

Fresh Start 2Day, Shelby Twp., M I

• Acquire customers through innovated advertising and promotions.

• Addressed customers’ needs in lawn design, garden clean-up, complete

reorganization of any storage areas, painting, and any small projects they

may have.

• Assume full responsibility for customer satisfaction.

• Recipient of letters of recommendation as well as referrals.

Customer Service D r iver 4/91 – 12/08

DHL Express, Troy, M I

• Leader in working with management to completely revise sorting operation

for better efficiency and cost reduction.

• Complete daily route set-up with multiple time sensitive requirements, to

over 60 customers.

• Detailed attention in meeting customers’ needs. Such as: restocking supplies,

better options with service and any issues that may have come about with

complete follow through.

H ome Décor Specialist 1/04 – 7/04

Home Depot, U tica, M I

• Specialized in wallpaper and blinds, including special orders and creative

suggestions.

• Presented cost effective and efficient i tems to accomplish projects and tools

needed. Demonstrate how to complete projects.

• Acted as a liaison with other departments, providing customer with resources

to encourage additional home improvement projects.

Customer Service Representative 1/03 – 1/04

Blockbuster, Rochester, M I

• Worked in high volume stores, exceeded in sales goals and customer service

satisfaction.

• Duties included: answering phones, cash handling, cash registers, computer

systems and research. Followed established closing procedures.

Sales & Customer Service Desk 3/00 – 3/03

AMC Movie Theaters, Sterling Hgts, M I

• Front line for providing Excellent Experience for customers visit.

• Handled customer complaints and special purchases at front desk.

• Learned all positions to be helpful in extreme high volume t imes.

EDUCATION:

• Macomb Community College/2009 M icrosoft Office

• TransDesign Company Training Design

Consultant

ACTIVITES:

• Leukemia Foundation Alumni/100 mi Bike Marathon 2005

Achieved $7,800.00 in fund raising within 6 months

• Certified in Personal Training 2010

Contact this candidate