Laura McCarthy
**** *. ********* ***. ***. *** (*28)-467-
6575
Los Angeles, C.A. 90045
*****************@*****.***
Objective
To obtain a challenging and rewarding position that utilizes and develops my skill set, as well as
provides advancement opportunities within the company and organization.
Education:
The Art Institute of California – Los Angeles, C.A.
Pursuing an Associate of Science in Digital Photography
Expected graduation May 2014
Mountain Heritage High School – Burnsville, N.C.
North Carolina Scholar
High School Diploma
Graduated June 2004
Work Experience
Server/Hostess, Mountain View Restaurant, Spruce Pine, N.C. 2/2012 – 9/2012
• Greeted all arriving guests with a friendly attitude and communicated orders
• Helped prep and prepare menu items and serve guests
Pharmacy Technician/Cashier, CVS Pharmacy, Burnsville, N.C. 5/2011 – 10/2011
• Maintained proper storage and security conditions for drugs
• Assisted customers by answering simple questions, locating items, or referring them to
the pharmacist for medication information
• Established and maintained patient profiles, including lists of medications taken by
patients
• Ordered, labeled, and counted stock of medications, chemicals, supplies, and entered
inventory data into computer
• Received and stored incoming supplies and verified quantities against invoices
• Prepared and processed medical insurance claim forms and records
Host, Quality Inn & Suites, Thomasville, N.C. 2/2008 –
2/2009
• Greeted guests, checked them into and out of the hotel, fulfilled their requests during
their stay, answered telephone inquiries, made reservations and other assigned duties
• Managed and resolved all guest complaints and compliments in a professional and
courteous manner
• Provided effective communication to all departments of guest activity
• Maintained an up to date working knowledge of all property amenities as well as special
events
Gallery Host, Hyatt Place Raleigh – North, Raleigh, N.C. 6/2007 – 12/2007
• Assisted all guests with the check in and check out process whether face to face or with a
self-check in kiosk
• Assisted guests with food orders and served food and beverage items to guests in a
friendly, professional and timely manner
• Followed Hyatt Place operational policies and procedures, including those for cash and
credit card handling, safety and security and all other policies, procedures and standards
to ensure consistency in exceeding guests expectations
Related Skills
• Skilled in Adobe Photoshop, Lightroom, Illustrator, and Premier Pro
• Proficient in Microsoft Word
• Quick and efficient learner
• Friendly and professional disposition
• Ability to adapt to changing environment
• Excellent organization skills