Project Manager Management

Yee J. Chan, MBA

**** ***** **** ***, ***** Clara, CA 95051

Telephone: 310-***-**** Email: ********@*****.***

SKILLS

. Proficient in Agile and Waterfall Methodologies.

. Advanced in Microsoft Office Suite - Excel, Word, PowerPoint.

. Superior experience using of Cisco, Defects and Enhancement Tracking

System (CDETS).

. Great business judgment with excellent and resourceful problem solving

skills.

. Hands on experience using a variety of software to support and enhance

every day work activities: CDETS, Adobe, Jiras, Vovici.

. Ability to quickly learn new software, processes and methodologies.

. Motivated, eager, and dedicated to contribute growth to any

organization that is able to see the unlimited potential I have to

offer.

. Easily able to handle multiple projects at once while paying strong

attention to detail to ensure deadlines/milestones are met.

. Energetic entrepreneurial self-starter with ability to work

independently and in teams.

. Approaches all projects with a resourceful and optimistic can-do

attitude.

. Highly focused on adhering to organizational missions while positively

impacting the business bottom line through efficiency and strategic

plans.

. Ambitious, tenacious, and persistent attitude when approaching

projects and new responsibilities.

. Great interpersonal skills and excellent communication skills.

EXPERIENCE

Cisco Systems, Inc.,San Jose, CA

Apr 2012 - Apr 2013

Project Manager - Engineering Ops - Cloud and Systems Management Technology

Group

(Formerly Network Management Technology Group)

. Worked with stakeholders in product management, program management, and

executive teams to define strategy, requirements, timelines, work stream,

identify problems and solutions in preparation for go to market for

flagship product.

. Worked with remote and cross functional teams in US, Israel and India to

execute the requirements and solutions.

. Managed milestones and projects' direction, process, priorities,

deliverables, roadmaps, quality, and deltas.

. Communicated regularly with senior management and stakeholders on status

and risks.

. Constant follow-ups with owners to deliver action items and components of

the projects on time.

. Led completion of all projects by the deadline without any requests for

extensions with the Development (Dev), Engineering (Eng), Quality

Assurance (QA)/Test, User Experience (UX), User Interface (UI) and User

Research teams.

. Led and completed the full life cycle of the Prime UX Website overhaul,

from planning, creating roadmap, gathering requirements to the site's go-

live.

. Collaborated on projects to improve Project Management Office operations

through efficiency and standardization throughout the entire business

unit's Line of Business.

. Responsible for projects and directive finances for Engineering Ops, QA

and Service Provider (SP).

. Created presentation decks for the Vice President's training, onboarding,

new hires and product review meetings.

PromoShop, Inc., Los Angeles, CA Aug 2010 - Jan 2012

Project Manager / Senior Accountant

. Worked with executive team to ensure financial targets and business goals

of the company are met.

. Analyzed departmental processes and made recommendations for improvements

to senior management.

. Eliminated redundancies throughout accounting department, improving

efficiencies in all departments, from 10% in Billing to 25% in Freight

and increased the overall profitability of the company by 5%.

. Proficient in accounting principles and processes such as AP, AR,

Reconciliation, Billing, etc.

. Worked with cross functional teams throughout US and Canada on

operational and marketing strategy.

. Collaborated on strategy planning with key clients for their go to market

and marketing campaigns.

. Created a smoother flow of information between departments, making the

office more team-oriented.

. Led the transition from paper billing system to electronic billing

system, resulting in a greener workplace and more efficient billing

process.

Yee Chan Consulting, Los Angeles, CA Feb 2006 - Aug 2010

Founder / Consultant

. Performed SWOT analysis on 7 businesses.

. Successfully led and executed a marketing campaign for a safety and

training company.

. Established concepts, set objectives and criteria, created P&L, strategy

and execution plans.

. Conducted competitive and market analysis for client's to gain a deeper

understanding of their market space.

. Analyzed clients' ideas and objectives to devise strategy and roadmap.

. Managed a product marketing campaign for a safety and training

organization that resulted in a 200% increase in interest for information

and 60% increase in sales.

. Reconciled partner agreements from merged company with vendors and

suppliers.

. Developed model to highlight cost benefit and tradeoffs between new

proposed plan and the current plan.

. Wrote Product Requirement Documents, Business Plans and Marketing Plans.

. Led all phases of projects from inception to launch.

. Recognized pricing inequality and proposed a new strategy that created

additional value as well as increased sales by 40% and profit margin by

350%.

Coral Trees Media, Los Angeles, CA Feb 2006 - Aug 2010

Founder / COO

. Managed price variance resulting from changes, supplier price increases

and forecast variances.

. Maintained 97% customer satisfaction by embracing customer's negative

comments by implementing changes and embracing customer's positive

comments by building on what they liked.

. Drove supply chain and operations partners to provide detailed cost

forecasts to meet and exceed goals.

. Reduced e-store maintenance and upkeep time by 30% by process

consolidation and adopting new software.

. Minimized process time by 20% by consolidating, reorganizing and

modifying procedures.

. Managed online ecommerce website.

. Worked with OEM to set purchase order cost for upcoming period.

. Set and achieved goals through strategic promotions, coordination with

suppliers to maintain just in time inventory and customer satisfaction.

. Sales of second year increased 25% over first year and profit margins

increased 35%.

ACADEMIC BACKGROUND

Loyola Marymount University, Los Angeles, CA

Graduate Degree/Major: MBA in Finance and International Business May

2007

Undergraduate Degree/Major: BA in Marketing and Management May 2003

AWARDS RECEIVED

. Cisco - NMTG Rock Star Award in recognition for persistence in drive,

quality and completion before deadline.

. Cisco - NMTG GBK Award in recognition for team building excellence.

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