Active Directory Information Technology

Resume

RAHUL GUPTA

Email: **********@*****.***

Mobile No: +91-844*******

Career Objective:

To work on the most challenging position with an organization that provides opportunities

to learn and want to contribute in the growth of an organization thereby self growth.

Professional Experience:

2.2 years of experience in Windows 2008 Administration, Active Directory administration and

Server Monitoring and provide L1 support.

Currently working at Wipro Technologies Ltd, Pune as Windows Administrator L1 from March 2011

till date.

Training:

ITIL V3 foundation (Information Technology Infrastructure Library)

MCITP -2008(Microsoft Certified IT professional)

Certificate:

ITIL V3 foundation (Information Technology Infrastructure Library)

Technologies Worked On:

System Administration

User, Group and permissions Administration of Active Directory 2008.

Windows 2008 System Administration which includes backup, upgrades, monitoring, system

performance

Monitoring the scheduled/unscheduled Backups as per backup plan and restoration.

Monitoring Tool

BMC Ticketing tool.

Sitescope Monitoring tool.

Gasper Monitoring tool.

Raft Monitoring tool.

Net View Monitoring tool.

Role: Server Monitoring and provide Active Directory L1 support

Responsibilities:

Managing & Administrating Windows 2008 Servers.

Active Directory User administration.

Managing Distribution groups, security groups and contacts

Managing Active Directory 2003 Infrastructure,

Handling Group Policies, Permissions & Security Issues

Experienced in Administering DHCP on Microsoft Window 2008 servers

Windows 2008 System Administration which includes backup, upgrades, monitoring, system

performance

In Sitescope tool monitor the alerts related to server and services.

Working in Gasper Workstation to see the ATM related alerts and work on it.

Working on Raft tool to see the ATM is working properly or not.

In Remedy tool check ATM incidents and resolved the ticket.

Providing critical support 24X7.

Maintaining daily tracker sheet for further enhancement.

Updating daily Ticket analysis and Ticket summary reports.

Preparation of daily reports for management as well as client also.

Responsible for maintaining project document as per the Information Technology Infrastructure

Library (ITIL) management procedures.

Academic Profile:

University

Year of passing Qualification / Institute Percentage

SRIT

2010 MCA(Master of Computer Application) 67%

Jabalpur

JCCC

2007 BCA( Bachelor of Computer Application) 66%

Jabalpur

Personal Particulars:

Name : Rahul Gupta

Father Name : Mr. Krishna Kumar Gupta

Present Address : B-501,Shrradha Terrace,Vishal Nagar,Pune,Maharashtra, India.

: 10th March 1985

Date of Birth

Nationality : Indian

Marital Status : Single

Gender : Male

Hobbies : Listen Music, Traveling, Playing Football.

Declaration:

I here by declare that the above-mentioned details are true to best of my knowledge.

Rahul Gupta

Thanking you

Contact this candidate