Caterina Pizzata B.A. C.H.R.P
**** ******** ***** ******, *******
Tel: 905-***-**** Email: ********@*****.***
An enthusiastic and result-oriented Human Resources Professional with
experience in Full Cycle Recruitment and Selection, Employee Relations,
Orientation, Training, Project Management, Performance Evaluation, Health
and Safety, Payroll and Benefits, Policies and Procedures, Compensation,
Labour Relations and Human Resources Administration.
Experienced working in Manufacturing, Telecommunications, Automotive,
Battery and Sales Industries. Having worked in organizations experiencing
recent acquisition, change and growth, I am accustomed to changing
priorities and circumstances. I have twice acted as the sole human
resources representative at a facility.
Strategic thinker with strong interpersonal, communication, problem solving
and decision making skills. Ability to establish and maintain strong
alliances; lead and motivate teams; drive projects to successful completion
and deliver results.
AREAS OF EXPERTISE
PROJECT MANAGEMENT
. Responsible for the successful human resources department start up for
a company that opened up its first facility in Canada.
. Accepted proposals from temporary staffing and background check firms
and through process of elimination chose two to be the company's
preferred providers nationwide.
. Blended a newly acquisitioned company's policies and procedures with
those of the parent company to create a new employee handbook.
. Created a workbook for a management training course as well as
templates to go with management training videos.
RECRUITMENT AND SELECTION
. Have over three years of recruitment and selection experience.
. Effectively managed recruitment and selection for salary and wage
positions across Canada from one central company office.
. Created and carried out processes for recruitment and onboarding.
. Successfully on-boarded new salary and approximately one hundred and
six hourly associates during a new plant start-up before the impending
start of production.
EMPLOYEE RELATIONS
. Skilled and experienced in handling difficult situations using
discretion and sensitivity.
. Carried out temporary layoffs for approximately twenty employees.
. Successfully mediated employee conflicts.
. Allowed employees to express concerns during times of change and
provided guidance to upper management on ways to soften or alleviate
anxiety among workers.
. Carried out terminations
HUMAN RESOURCES MANAGEMENT
. Created forms, training templates and employee manuals.
. Established and maintained HRIS system and created employee files.
. Created and maintained spreadsheets to keep track of employee
information using excel.
. Accurately maintained documentation.
. Corresponded with government agencies.
. Carried out performance evaluations and communicated results to
employees.
. Compiled and reported necessary metrics to corporate head office.
PAYROLL, COMPENSATION AND BENEFITS
. Learned, set up and administered payroll for approximately one hundred
and six hourly associates using ADP Pay at Work.
. Administered benefits for salary and hourly employees.
HEALTH AND SAFETY
. Corresponded with the Ministry of Health in regards to necessary
requirements during plant startup.
. Trained and orientated employees in regards to health and safety.
. Documented health and safety situations and events.
. Participated in mock joint health and safety committee.
EMPLOYMENT
East Penn Canada (Contract) November 2011 - Current
Human Resources Consultant
Inteva Products (Contract) July 2010 - December 2010
Human Resources
Martinrea (Contract) November
2009- July 2010
Reception/ Human Resources Administrator
Johnson Controls (Contract) July
2008- February 2009
Human Resources Representative
The Bagg Group September 2007-
December 2007
Recruiter
Greeley Containment and Rework September
2006- February 2007
Recruiter
Intertan Canada July
2004- September 2006
Salesperson
EDUCATION
DURHAM COLLEGE, Oshawa, Ontario 2005 - 2006
Human Resources Management Post Graduate Certificate
. Completed courses in: Human Resources Management, Training and
Development, Recruitment and Selection, Compensation and Benefits,
Human Resources Planning, Accounting, Health and Safety, Labour
Relations
UNIVERSITY OF WATERLOO, Waterloo, On 2001 - 2005
Bachelor of Arts, Major in Sociology, Minor in Human Resources Management
. Completed courses in: Sociology, Psychology, Human Resources
Management, Criminology, Organizational Behaviour, Accounting,
Economics, Management, Recruitment and Selection, Conflict Resolution,
Philosophy, Italian, Art, Music.
PROFESSIONAL DEVELOPMENT
. Have attained and maintain the CHRP designation.
. Active member of the Durham Region chapter of the Human Resources
Professional Association and continuously participate in learning
opportunities.
. Active member of the Durham Region Human Resources Networking Group
which provides opportunities to share and learn from other
professionals.
. Managing Episodic Disabilities - Winter 2011
. Hot Topics in Managing Episodic Disabilities (pt.2)- Current
COMPUTER SKILLS & OTHER TECHNICAL TRAINING
. Microsoft Office- Word, Excel, Outlook, PowerPoint, Access.
. HRIS Systems- PeopleSoft, People at Work, Simple HR, Exposure to ADP
Workforce now.
. Payroll Systems- Enterprise, ADP Pay at Work, Exposure to ADP
Workforce Now.
. Recruitment Management Systems- Taleo, Exposure to ADP Workforce Now.
. Internet
. Apple and Microsoft Computers
PAST COMMUNITY INVOLVEMENT
. Teaching Angels Program, Oshawa Italian Club- Tutor
. Adelaide McLaughlin Public School- Volunteer lunch time supervisor
. Simcoe Hall Settlement House-After school program volunteer
. University of Waterloo-Orientation leader
REFERENCES
Available upon request