Administrative Assistant Manager
Resume:
Anita Holloway
*********@*****.***
Seeking an entry-level position in juvenile and adult counseling, corrections where my
knowledge of criminal justice can add value to the facility.
Work Experience
Residential caretaker
Vision Quest Inc.
901 Ste. B W. Chapel Hill Blvd.
Durham, N.C. 27701
August 2012 to November 2012
Assist clients with daily life skills e.g. cooking, cleaning, and washing, clothes. Transport
clients to and from SAIOP (Substance Abuse Intensive Outpatient). Transport clients
to school (USING APEX LEARNING).Register clients with Durham Public School,
Administer medication, Drug Testing (FROM HOME VISITS). On a daily basis log
and report daily activities, concerning clients within the community, and interaction
with peers. Interact with clients about life goals, achievements within school, and how
to apply for employment.
SUBSTITUTE Teacher
Durham Public School
-
Durham, NC
September 2011 to Present
Follow the lesson plans, Work with students that demonstrate behavior issues that has been
removed from his or her regular home school. Redirect students toward a positive attitude,
writing down rules, guideline, and procedures of the classroom, school, peers, self and
administration. Conduct role playing with each students leading to a positive attitude.
Communicate with parents with different strategies that provide assistance within the home and
schools. Attend IEP, BIP meeting.
Administrative Assistant/Associate Paraprofessional
Journey's Community Partners
-
Durham, NC
July 2010 to September 2010
Scheduled clients appointments as determined by priority. Maintain all files, confidential
records. Take initiative in providing relevant data, information, back-up support materials to
assist manager with day to day operations. When manager is on travel or out of office takes the
initiative to review, prioritizes and makes decisions as to what is routine and critical
correspondence, and email. Responds to routine items and forwards urgent issues to appropriate
individuals.
Assist clients to appointments (Vocational Rehabilitation), doctor appointments. Fax referrals to
CBC (Carolina Behavioral Clinic). Responsible for typing and distributing internal meeting
minutes.
Behavioral Specialist (Externship)
Lakeview Alternative School
-
Durham, NC
February 2010 to March 2010
Recorded daily logs, redirected students per the assigned teacher honor. Processed with students
on staying on task and focusing on class work. Prepare high school student for college by
requesting information from the college of their choice and interest. Assisted with financial aid,
as well as job searching for the summer youth program.
Staff Assistant
Duke News & Communication
July 2007 to January 2008
Greet customers, process food orders; approve ads, for Craig's list from the university students.
Assist with the executive director's daily, weekly, monthly schedule. Planning and coordinating
meetings, both for staff and clients. Answering telephone calls and providing the caller with
basic information or forwarding the call onto the appropriate party; filing; faxing; copying;
opening, sorting and delivering mail; and completing light computer work.
Coordinator
Duke Medical Center
March 2002 to August 2004
Call Center): Schedule appointments (new and returns). Intake all pertinent Demographical
information, verify insurance, co-pays, for procedures, mail out information concerning
procedures, during time of post op appointments gather approval codes (authorizations) from
insurance. Work with team for accuracy. Work as a support team member with both internal and
external staff via email, phone, fax.
Administrative Assistant
IBM
April 1999 to April 2001
Scheduled appointments as determined by priority. Maintain all files, confidential records.
Coordinate travel schedules, arranging meetings and teleconferences. Filter all telephone calls,
mail and email; dispersing and handle as appropriate. Receive, photocopy, distribute, and file a
variety of incoming and outgoing correspondence and reports. Responsible for all incoming and
outgoing mail and correspondence including but not limited to faxes, courier deliveries, etc.
Responsible for P-Card activities including but not limited to the ordering of supplies and
submitting Visa statements in a timely manner. Participate in the planning, coordination, and
preparation of major business meetings, luncheons, and dinners involving both internal and
external clients, departments and companies (including attendance at off-site study specific
meetings as required. Responsible for the submission of staff expense reports in a timely manner.
Coordinate and planed the facility needs (space, equipment, etc.). Processed flow charts and
organizational charts for department. Takes the initiative to review, prioritizes and makes
decisions as to what is routine and critical correspondence and email when the manager is out on
travel.
Education
B.S. in Psychology
University of Phoenix
2010 to 2013
A. S. in Criminal Justice
Santa Barbara Business College -
Ventura, CA
April 2010
Additional Information
• Knowledge of criminal and civil law.
• Knowledge of correctional facility administration and security management.
• Ability to write case reports and file interrogation cards.
• Work well under pressure and respond effectively to unexpected situations.
• Familiar with legal terminology.
• Familiar with interview techniques.
• Excellent communication skills.
• Knowledge of private and criminal investigation and police procedures.
• Strong interpersonal / team member skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and
clients
• Work with children individually and in groups
• Help improve children's behavior issues and school performance.
• Develop and implement treatment plans
Create and carry out activity plans that address treatment goals.
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Maintain regular contact with parents & keep updated on children's progress.
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Complete client documentation, maintaining high quality & meeting deadlines.
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Transport clients to and from program daily.
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Contact this candidate